Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Volunteer

Hortense Bradley

Round Rock,TX

Summary

Proven receptionist and office professional with 20-plus years of experience in corporate and religious institution office settings.

* Exhibits genuine welcoming and professional first- point-of-contact presence in managing front desk operations.

*Offers excellent verbal and written communication skills and good judgment.

* Highly efficient and accurate, with strong planning, problem-solving and communication skills employing good judgment.

* Completes multiple simultaneous tasks with excellent time management abilities, resourceful approach, and focus on quality.

* Highly-qualified office worker proficient in various office settings, customer relations and conflict resolution.

* Maintains professional appearance and demeanor.

Enthusiastic office employee/manager eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in [Industry].

Overview

26
26
years of professional experience
3
3

Certified in Bible Studies and Bible Studies Leader; Teacher

Work History

Adult Faith Formation Director

St. Jerome Church
Los Angeles, CA
07.2007 - 07.2016
  • Responsible for overseeing Initiation Faith Formation team.
  • Prepared, coordinated and distributed information about yearly schedule of activities and classes.
  • Assisted pastor in mentoring and supervising faith formation staff and volunteers to carry out archdiocesan mission and goals
  • Assisted pastor and deacon in introducing and coordinating new programs to the parish
  • Mentored and supervised instructors and volunteer staff to carry out program goals.
  • Organized parish Missions with outreach to neighboring parishes and the public
  • Served and led several Archdiocese of Los Angeles regional commissions and committees under auspices of Cardinal Roger Mahoney
  • Graphic designed materials such as cards and flyers for outreach to congregation to promote upcoming programs and to solicit volunteer participation
  • Graphic-designed materials for outreach to neighboring communities promoting upcoming parish-sponsored events
  • Initiated and planned parish's first web site
  • Wrote content for parish web site
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity to augment and enrich evangelization
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Presented pulpit announcements at all parish services
  • Led parish events
  • Developed and maintained courteous and effective parishioner outreach parishio working relationships.

Department Chairperson Religious Studies

St. Bernard High School
Playa Del Rey, CA
08.2000 - 06.2005
  • Observed, coached and mentored and supervised six department staff.
  • Wrote and designed curriculum proposal for Comparative World Religions, winning for the first time University of California (UCLA) approval of a Religious Studies course at St. Bernard's to qualify as an admission's elective.
  • Reinforced and maintained culture of high achievement by focusing on discipline as opportunity for learning, growth and community-building.
  • Built collaborative team of adults dedicated to joint attainment of department goals.
  • Planned and executed professional development sessions for department faculty and staff.
  • Built smooth and productive working relations positively impacting department operations.
  • Composed Department Handbook

High School English and Language Arts Teacher

St. Bernard High School
Playa Del Rey
08.1997 - 05.1999
  • Prepared and implemented lesson plans covering required course topics.
  • Improved students' reading and writing skills with particular emphasis on critical thinking through the study of great literature.
  • Planned, developed and executed lessons reflecting high school curriculum and core educational standards with emphasis on developing critical thinking skills.
  • Successfully focused on class management strategies.
  • Completed in-service and additional training to maintain professional growth.
  • Kept classroom organized, clean, and safe for students and visitors.
  • Promoted effective verbal and written communication through listening, speaking, reading and writing practice, with emphasis on critical thinking.
  • Administered assessments and standardized tests to evaluate student progress.
  • Led interesting and diverse group activities to engage students in course material.
  • Helped students develop academic, social and emotional skills for long-term success.
  • Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
  • Promoted effective verbal and written communication through listening, speaking, reading and writing practice.
  • Cultivated relationships with parents for complete support network.
  • Evaluated academic skills of each student through verbal assessments, graded assignments and standardized tests.
  • Worked with administrators on behavioral issues to support needs of students.
  • Encouraged independent thought, good judgment and expression of original ideas.

Public Relations Manager

Wisconsin Telephone And Pacific Bell/Pacific Tel.
Los Angeles, CA
May.1976 - May.1985
  • Wrote and distributed news releases for print media in Milwaukee area, then Los Angeles city and neighboring markets.
  • Supported PR District Managers by aligning projects and daily office activities with company vision, strategies and tactics.
  • Wrote and edited press releases, web content, advertising copy, periodicals and publications for internal and external audiences.
  • Wrote press materials and delivered presentations to media representatives.
  • Drafted and edited content for internal corporate publications, employee newsletters and other employee information channels.
  • Collaborated with media to encourage company and product coverage and promote company customer service mission and vision.
  • Prepped corporate Vice President for interviews with major Los Angeles print, television and radio media interviews.
  • Stepped in as company spokesman on as-needed basis for interviews with LA area print, television and radio
  • Directed informational programs per quarter designed to foster favorable public and stockholder perceptions of company's accomplishments.
  • Managed internal, external and crisis communications.
  • Communicated with media weekly to build relationships and optimize press coverage.
  • Consulted with advertising agencies to arrange promotional campaigns in various types of media.
  • Produced and distributed internal and external communications.

National Spokesperson

Pacific Bell (Telephone)
Los Angeles, CA
08.1983 - 06.1984

Engaged TV, radio and print media nationwide as part of a select three-member corporate Public Relations Team to promote Pacific Bell's ground-breaking new telecommunications technology, fiber optics, during the 1984 Olympics in Los Angeles to the world. Interviewed by local television, print and radio media nationwide, including New York City; Houston; Kansas City, Mo.; Cleveland, Ohio; Albuquerque

  • Conducted polished interviews with media professionals to answer questions and encourage positive public perception.
  • Connected directly with prospects to share information about [Product or Service].
  • Helped develop and implement consistent brand messaging to promote public trust.
  • Identified potential controversies to steer messaging and redirect complaints.
  • Prepared for public relations presentations and plans by gathering information on business objectives, vision, brand strategy, competition and industry trends.

General Assignment and Feature Reporter

The Kansas City Star
Kansas City, MO
07.1975 - 06.1976
  • Covered murders, trials, fires, whatever the downtown assignment desk for my assigned county bureau
  • Wrote and submitted accurate, engaging and fact-checked stories.
  • Interviewed guests on specific topics.
  • Researched and produced daily news reports.
  • Investigated important community issues and put together well-received reports.

Education

Certificates in Bible Studies And Leadership -

Loyola Marymount University
Los Angeles, CA

Bachelor of Arts - Journalism

Marquette University
Milwaukee, WI
05.1975

Skills

  • Well honed and proven verbal and writing skills
  • Pastoral and Servant Leadership
  • Administrative Support
  • Creative Solutions
  • Writing and Editing Proficiency
  • Problem-solving and consensus-building
  • Team Communication
  • Expert at presentations to any audience
  • Special Events
  • Business Correspondence
  • Telephone Answering and Face-to-Face Etiquette
  • Church Programming
  • Spiritual Leadership
  • Adult Education
  • Bible Studies Leadership and Education
  • Religious Education
  • Positive Attitude and Energetic
  • Genuine, Welcoming Smile
  • Customer Complaint Resolution
  • Delivering Presentations
  • Organizing Findings
  • Active Listening
  • Following Directions
  • Resourceful Researching
  • Effective Multitasking
  • Artwork and Layout Coordination
  • Client Meetings
  • Copy Proofreading
  • Problem-solving and consensus-building
  • Communications and Media

Affiliations

Alpha Sigma Nu, Jesuit Honor Society


Kappa Tau Alpha, National Journalism Honor Society

Certification

Certified in Bible Studies, Archdioces of Los Angeles Catholic Bible Institute LMU


Certified in Bible Studies Leadership, LMU


Archdiocese of Los Angeles Certified Catechist


Certified Catholic High School Religion Teacher


Various certified education seminars in reading and English Language Arts enrichment strategies

Timeline

Adult Faith Formation Director

St. Jerome Church
07.2007 - 07.2016

Department Chairperson Religious Studies

St. Bernard High School
08.2000 - 06.2005

High School English and Language Arts Teacher

St. Bernard High School
08.1997 - 05.1999

National Spokesperson

Pacific Bell (Telephone)
08.1983 - 06.1984

Public Relations Manager

Wisconsin Telephone And Pacific Bell/Pacific Tel.
May.1976 - May.1985

General Assignment and Feature Reporter

The Kansas City Star
07.1975 - 06.1976

Certificates in Bible Studies And Leadership -

Loyola Marymount University

Bachelor of Arts - Journalism

Marquette University
Hortense Bradley