Hortensia Villegas
Del Valle,TX
Summary
Reliable Housekeeper dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Overview
10
10
years of professional experience
Work History
Housekeeper
Dell Seton Medical Center At The University Of Texas
02.2022 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels, toilet paper tissue and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Enhanced guest satisfaction by ensuring thorough cleaning and timely room turnovers.
- Adhered to professional house cleaning checklist.
- Verified cleanliness and organization of storage areas and carts.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
House Keeper Lead
Austin Oaks Hospital
05.2014 - 01.2022
- Enhanced cleanliness and organization by thoroughly performing daily housekeeping tasks.
- Performed routine housekeeping functions.
- Reviewed housekeeping supply charts and inventories.
- Trained housekeeping staff on cleaning protocols.
- Resolved complaints regarding housekeeping and room service.
- Inspected rooms for damages and sufficient housekeeping practices.
- Enforced housekeeping standards to comply with cleaning regulations.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Returned emptied garbage receptacles to proper locations.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Eliminated germs and minimized infection risk with expert bathroom cleanings.
- Verified cleanliness and organization of storage areas and carts.
Education
Travis High School
Skills
- Teamwork
- Housekeeping
- Cleaning and organizing abilities
- Customer Service
- Complex Problem-Solving
- Guest Relations
- Fluent in Spanish
- Quality Assurance
- Professional and Courteous
- Work Planning and Organization
Languages
Spanish
Native or Bilingual
Timeline
Housekeeper
Dell Seton Medical Center At The University Of Texas
02.2022 - Current
House Keeper Lead
Austin Oaks Hospital
05.2014 - 01.2022
Travis High School
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