Hosaena Morin
Palmer,AK
Summary
Dynamic and results-driven professional with a strong background in customer service. Proven ability in strategic problem resolution and teamwork, leading to enhanced customer satisfaction and repeat business. Skilled in executing visually appealing merchandising layouts and training new associates, fostering a collaborative and positive work environment.
Overview
4
4
years of professional experience
Work History
Deli & Bakery TA
Walmart
Wasilla, AK
01.2022 - Current
- Provided exceptional customer service, ensuring a positive shopping experience.
- Demonstrated expertise in product features and benefits to assist customers in making informed purchases decisions.
- Assisted and lead in the training of new sales associates, providing both guidance and direction on company polices and best practices.
- Resolved customer complaints promptly and effectively, ensuring high levels of satisfaction and repeat business.
- Participated in regular product knowledge sessions to stay updated on new arrivals and promotions.
- Maintained cleanliness and organization of assigned areas within the store.
- Managed multiple tasks simultaneously during busy periods while maintaining attention to detail.
- Collaborated with and lead team members to achieve daily sales targets, while fostering a positive work environment.
- Streamlined design processes, reducing production time and ensuring timely delivery of finished products.
- Executed visually appealing merchandising layouts according to company guidelines, capturing consumer attention in crowded retail environments.
Skills
- Strategic problem resolution
- Customer service
- Teamwork and collaboration
- Friendly, positive attitude
- Time management
- Attention to detail
- Dependable and responsible
- Excellent communication
- Critical thinking
- Organizational skills
Timeline
Deli & Bakery TA
Walmart
01.2022 - Current