Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Hossam AL Lobani

Truck Driver
Syracuse,NY

Summary

Hardworking and reliable employee with a good and strong experience in customer service for more than 10 years.

Excellent reputation for resolving problems and improving customer satisfaction.

Successful in resolving customers concerns and inquiries.

Highly organized, proactive and punctual. Works well within team settings.

Positive, Talented, Calm, Adaptable and capable to quickly learn new concepts and skills.

Overview

15
15
years of professional experience
4
4

Years of BA education

2
2

Years of Truck Driver

Work History

Truck Driver

NFI
Baldwinsville, New York
02.2024 - Current

Owner/Operator Truck Driver

Schneider
Green Bay, Wisconsin
12.2023 - 01.2024

Truck Driver

Penske
Tully, New York
10.2023 - 12.2023

Reefer Trailer

Truck Driver

NFI
Baldwinsville, New York
09.2022 - 10.2023

CDL Truck Driver

National Tractor Trailer School -NTTS
Liverpool, NY
05.2022 - 08.2022
  • CDL class A
  • No Restriction
  • Clean Record (No accident-No DWI ..ets)
  • Clean Background check
  • Tanks Endorsement
  • Doubles /Triples Endorsement

Associate

Lowe's
Camillus, NY
01.2022 - Current
  • Operated all loaders, Forklift, Order piker ,Narrow Aisle lift Truck and the Electric Pallet Jacks equipment safely and efficiently to prevent damage to items and avoid injuries and work professionally and efficiently.
  • Worked varied hours to meet seasonal and business needs.
  • Enhanced product presentation and promotional material displays, working alongside retail representatives.
  • Coached other team members on selling techniques and customer service tactics to meet daily sales goals.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.

Universal Banker

M&T Bank
Liverpool, NY
01.2022 - 04.2022
  • Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
  • Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
  • Displayed knowledge and proficiency in explaining, selling and administering products and referred customers to appropriate resources for enhanced services.
  • Identified customer financial needs through in-person efforts, cold calls, referrals and marketing while providing strong product knowledge and quality service.
  • Understood and applied selling techniques to open, develop and close sales and created product interest by actively cross-selling products and services to pursue customers.
  • Opened, closed and updated accounts for customers.

Cashier

Devs Convenience Mart
Syracuse, NY
09.2018 - 12.2021
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Met high productivity standards in processing payments for customers.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Verified customer identification for alcohol or tobacco purchases.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Received payments for products and issued receipts.
  • Resolved customer complaints and escalated worsening concerns for remediation.

Sales Associate

Fuccillo Hyundai Of Syracuse
East Syracuse, NY
01.2020 - 12.2020
  • Worked with customers and sales management to reach price agreements and explain all warranty, sales and option package procedures.
  • Answered customer emails and telephone requests for information.
  • Maximized customer satisfaction by resolving concerns with fast and knowledgeable service.
  • Oversaw customer test drives and demonstrated standard and optional features.
  • Filled out paperwork to register vehicles and complete sales.
  • Met incoming customers at door to guide through showroom and sales lot.
  • Evaluated vehicles before final pickup to check for damage and completed delivery tasks.
  • Greeted customers at arrival to build positive relationships and discuss vehicles.
  • Showcased vehicle features and took customers on test drives in local area.
  • Managed sales negotiations and financing options.
  • Educated customers about sales processes, warranty requirements and service standards.
  • Checked purchased vehicles at delivery time for damage and completed remaining preparations.
  • Supervised successful car sales team in fast-paced environment with demanding quotas.
  • Implemented strategic improvements to customer service policies and increased overall satisfaction ratings.

Banker

Housing Bank For Trade & Finance
Amman, Jordan
03.2012 - 12.2015
  • Advised customers on bank products, services and financial planning options.
  • Trained and coached less experienced team members in procedures, compliance standards and performance strategies.
  • Modified, opened and closed customer accounts.
  • Completed daily cash balancing, including ATM.
  • Helped customers open and close accounts, apply for loans and make sound financial decisions.
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Managed escalations with polite service, knowledgeable support and unsurpassed professionalism to satisfy needs and protect bank reputation.
  • Completed thorough and accurate documentation for all money movements, deposits or withdrawals.
  • Completed loan servicing procedures to assess compliance with bank and regulatory terms and conditions.
  • Attended local gatherings and networking events as bank representative to establish community relations and generate potential customer leads
  • Met with new clients and completed pre-qualification procedures.
  • Developed culture of success rewarding performance, productivity and sales results.

Nursing Student

Jordan hospital
Amman, Jordan
02.2010 - 06.2010
  • Measured and recorded vital signs, including blood pressure, temperature and respirations.
  • Supported patients with basic functions, including eating and walking.
  • Supervised nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
  • Delivered high level of care to every patient.
  • Maintained safe and comfortable environment for each patient.
  • Read and understood patient assignment list and reviewed charts to check for special conditions.
  • Delivered meals and snacks, helped patients feed themselves and documented intake for medical records.

Cashier

Deli

Education

CDL A

National Tractor Trailer School Inc
Liverpool, NY
05.2022 - 08.2022

BBA - Banking

Tafila Technical University
Amman, Jordan
01.2009 -

Some College (No Degree) - Banking And Financial

Housing Bank
Jordan

Some College (No Degree) -

The King For Leadership And Management
Amman, Jordan

Some College (No Degree) - First Aid

King Abdullah Hospital
Amman ,Jordan

GED -

Alrasheed
Jordan

Skills

    Class A Commercial Driver's License

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Timeline

Truck Driver

NFI
02.2024 - Current

Owner/Operator Truck Driver

Schneider
12.2023 - 01.2024

Truck Driver

Penske
10.2023 - 12.2023

Truck Driver

NFI
09.2022 - 10.2023

CDL A

National Tractor Trailer School Inc
05.2022 - 08.2022

CDL Truck Driver

National Tractor Trailer School -NTTS
05.2022 - 08.2022

Associate

Lowe's
01.2022 - Current

Universal Banker

M&T Bank
01.2022 - 04.2022

Sales Associate

Fuccillo Hyundai Of Syracuse
01.2020 - 12.2020

Cashier

Devs Convenience Mart
09.2018 - 12.2021

Banker

Housing Bank For Trade & Finance
03.2012 - 12.2015

Nursing Student

Jordan hospital
02.2010 - 06.2010

BBA - Banking

Tafila Technical University
01.2009 -

Some College (No Degree) - Banking And Financial

Housing Bank

Some College (No Degree) -

The King For Leadership And Management

Some College (No Degree) - First Aid

King Abdullah Hospital

GED -

Alrasheed

Cashier

Deli
Hossam AL LobaniTruck Driver