Hossein Vakili
Irvine,CA
Summary
Enterprising and personal financial advisor dedicated to driving client satisfaction through in-depth portfolio analysis and comprehensive investment tracking. Thrives on collaborating with like-minded colleagues to deliver detailed financial planning presentations and webinars, ensuring maximum client reach and service promotion. Recognizes the importance of staying up-to-date with regulatory changes and industry best practices. Strong proponent of continuing education to constantly enhance staff knowledge.
Overview
8
8
years of professional experience
1
1
Certification
Work History
BUSINESS SOLUTIONS ADVISOR
Bank Of America
12.2022 - Current
- Mastered and constantly improved sales prospecting, follow-up and upsell processes
- Managing a book of business with more than 1000 business clients, helped them with their business and consumer banking and lending needs
- Engaged in daily cold calls, in-person and via telephone client meetings, followed up with business prospects to verify pipeline sufficiency
- Contributed long-term sales strategy ideas to the team to promote continuing business success
- Attained deep and thorough knowledge of the company's products and solutions to help my business clients holistically with all their banking needs
- Provide business lending and credit advice, help clients to establish credit for their businesses
- Developed and managed strong and growing pipelines of prospective small business customers
- Collaborated with current and potential small businesses extensively to understand needs before proposing specific solutions
- Build partnership with the business lending team to help my clients with commercial lending and practice solutions lending
- Helped clients with business lines of credit and loans
- Discovered business clients, mortgage needs, and introduced them to mortgage officers
- Recorded and maintained client interactions, sales prospect and sales data within customer relationship management analytics system
CREDIT SOLUTION ADVISOR
Bank of America
08.2021 - 12.2022
- Achieved my NMLS ID for this role
- Helped clients with their banking and lending needs
- Educate clients about home loans products and home equity line of credits
- Assist clients with digital home equity line of credit applications
- Work closely with mortgage officers and clients, help them to collect, organize, and record the documents for loans and credit applications
- Helped and advised clients with their credit needs
- Helped consumer and business clients with account opening and maintenance
- During the client interactions, I discovered their banking and lending needs by effectively listening and understanding their needs
- Expanded customer base through community outreach and strategic business partnerships
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Improved the branch revenue and performance
- Constantly exceeded the targeted goals
RELATIONSHIP MANAGER
Bank Of America
08.2019 - 08.2021
- Assisted customers with setting up, closing and maintaining accounts
- Completing credit card and auto loan applications
- Opened, closed and updated accounts for customers, including personal accounts, business accounts and trust accounts
- Provided advice on different bank products and financial options
- Worked closely with management to strategize sales techniques to increase branch production and customer service
- Networked to increase client base and encourage existing clients to deepen their banking relationship and expand financial portfolios
- Established new accounts for high net worth individuals and serviced existing accounts to maximize revenue
- Achieved consistent recognition as top sales performer
- Maximized revenue through improved sales techniques and branch productivity
- Educated clients on available technological tools, enabling development and implementation of solutions to achieve personal financial goals
RELATIONSHIP BANKER
Bank Of America
04.2018 - 08.2019
- Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service
- Helped clients with their transactions at the teller line and platform side
- Responsible for account maintenance and servicing also consumer account opening
- Helped clients with digital and online banking
- Helped management with operation and supervising tellers
- Exceeded targeted goals in client meeting and discovering new opportunities for relationship deepening and partner referrals to financial advisors, mortgage officers and business bankers
CLIENT SERVICE REPRESENTATIVE
Bank of America
11.2016 - 04.2018
- Answered customer inquiries regarding account balances, transaction history, services charges and interest rates
- Provided customer records, account statements and copies of checks
- Logged cashier's checks and other transactions to maintain accurate account records
- Sold and cross-sold bank products to new and existing customers
- Counted, verified and handled bank deposits and armored car transactions
- Completed highly accurate
- Processed customer transactions promptly, minimizing wait times
- Worked to build relationships with customers and built potential for partner referrals
- Listened to clients and introduced solutions to satisfy business and personal needs and refer the clients to the right specialist
- Used consultative sales approach to understand customer needs and recommend relevant offerings
- Responsible for the financial center opening and closing procedure
Education
Master of Science - Textile Engineering - textile chemistry and fiber science
Azad University of Yazd
01.2007
Bachelor of Science - Textile Engineering - textile chemistry and fiber science
Azad University of Tehran
01.2005
Skills
- Strategic Advisory Skills
- Credit Analysis
- Guidance in Credit Solutions
- Organized Documentation
- Risk Assessment
- Client Relationship Management
- Innovative Problem Solving
- Payment Processing Expertise
- Consultative Sales Approach
- Credit Report Analysis
- Credit Risk Assessment
- Expertise in Conflict Resolution
- Collaborative Team Development
- Fluent In Two Languages
Certification
Securities Industry Essentials (SIE), 2023
Languages
Persian
Native or Bilingual
English
Full Professional
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
BUSINESS SOLUTIONS ADVISOR
Bank Of America
12.2022 - Current
CREDIT SOLUTION ADVISOR
Bank of America
08.2021 - 12.2022
RELATIONSHIP MANAGER
Bank Of America
08.2019 - 08.2021
RELATIONSHIP BANKER
Bank Of America
04.2018 - 08.2019
CLIENT SERVICE REPRESENTATIVE
Bank of America
11.2016 - 04.2018
Bachelor of Science - Textile Engineering - textile chemistry and fiber science
Azad University of Tehran
Master of Science - Textile Engineering - textile chemistry and fiber science
Azad University of Yazd
Similar Profiles
Nicholas ShakanNicholas Shakan
Vice President, Portfolio Manager at Bank of America Private BankVice President, Portfolio Manager at Bank of America Private Bank
AUSTIN MONREALAUSTIN MONREAL
Relationship Banker at Bank of AmericaRelationship Banker at Bank of America
Scott PetersenScott Petersen
Mortgage Loan Originator/Loan Structure Specialist at Bank of AmericaMortgage Loan Originator/Loan Structure Specialist at Bank of America
Andre S. ElphicAndre S. Elphic
Financial Center Assistant Manager at Bank of AmericaFinancial Center Assistant Manager at Bank of America
Bryant FigueroaBryant Figueroa
Mortgage Loan Officer at ResMac, IncMortgage Loan Officer at ResMac, Inc