Experienced Senior Operations Manager adept at leading teams to achieve operational excellence across multiple locations.
Skilled Projects Manager with a focus on designing efficient restaurant layouts and collaborating with other experts such as architects, designers, and contractors, contributing to the success of over 150 restaurant openings.
Possesses a strong background in franchisee training, delivering results, and driving success in the restaurant industry.
Overview
6
6
years of professional experience
Work History
Projects Manager
BBDOTQ USA
03.2021 - Current
Experienced Project Manager with a focus on designing kitchen and hall layouts for over 150 successful restaurant openings
Proficient in creating efficient layouts while collaborating seamlessly with licensed architects, general contractors, and professional designers for each project
Ability to translate conceptual ideas into practical, functional layouts, contributing to the success of numerous restaurant ventures.
Senior Operations Manager
BBDOTQ USA
01.2021 - Current
Oversee a team of operation, providing guidance and leadership to ensure consistent operational excellence across multiple locations
Coordinate the setup and launch of new franchise stores, managing all aspects of the opening process, resulting in successful and efficient restaurant launches
Direct and execute various operational tasks related to franchisee restaurant operations, including quality control and customer satisfaction initiatives, driving growth and profitability for the company and its franchise partners.
Operations Manager
BBDOTQ USA
05.2019 - 01.2021
Accomplished Operation Manager adept at training franchisees and local staff for successful restaurant launches
Skilled in sales analysis to pinpoint factors influencing revenue fluctuations and drive growth strategies
Established as point of contact between headquarters and franchisees, ensuring seamless operational alignment to optimize success.
Overseas Sales Team
SBC Linear. Co
05.2018 - 08.2018
Experienced Overseas Sales Intern proficient in export procedures and client communication within manufacturing
Driving successful product exports
Experienced in managing international client relationships, achieving sales targets, and expanding market reach.
Education
Bachelor of Arts - Economics
University of Massachusetts Amherst
Amherst, MA
05.2019
Skills
MS Office (Excel, Word, PowerPoint)
Adobe Illustrator
CAD
SketchUp
Native in Korean, Fluent in English
Conversational Chinese Mandarin
Activities
Honorably discharged from Republic of Korea Marine Corps. 09/2014 ~ 06/2016
Fellow at American Association of Hand Surgery (AAHS) – Scripps Hand Surgery Clinics, Valley Hand Surgery Centre, San Diego, California, USA. OrthoCarolina Hand Surgery, South Charlotte, North Carolina, USA. Texas Childrens Hospital, Houston, USA.Fellow at American Association of Hand Surgery (AAHS) – Scripps Hand Surgery Clinics, Valley Hand Surgery Centre, San Diego, California, USA. OrthoCarolina Hand Surgery, South Charlotte, North Carolina, USA. Texas Childrens Hospital, Houston, USA.
Senior Executive at Joined Escorts/Goetze Ind Ltd/Federal mogul USA/Tenneco USA/Apollo USASenior Executive at Joined Escorts/Goetze Ind Ltd/Federal mogul USA/Tenneco USA/Apollo USA