Summary
Overview
Work History
Education
Skills
Activities
Timeline
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HOSUNG SOHN

Hackensack,NJ

Summary

  • Experienced Senior Operations Manager adept at leading teams to achieve operational excellence across multiple locations.
  • Skilled Projects Manager with a focus on designing efficient restaurant layouts and collaborating with other experts such as architects, designers, and contractors, contributing to the success of over 150 restaurant openings.
  • Possesses a strong background in franchisee training, delivering results, and driving success in the restaurant industry.

Overview

6
6
years of professional experience

Work History

Projects Manager

BBDOTQ USA
03.2021 - Current
  • Experienced Project Manager with a focus on designing kitchen and hall layouts for over 150 successful restaurant openings
  • Proficient in creating efficient layouts while collaborating seamlessly with licensed architects, general contractors, and professional designers for each project
  • Ability to translate conceptual ideas into practical, functional layouts, contributing to the success of numerous restaurant ventures.

Senior Operations Manager

BBDOTQ USA
01.2021 - Current
  • Oversee a team of operation, providing guidance and leadership to ensure consistent operational excellence across multiple locations
  • Coordinate the setup and launch of new franchise stores, managing all aspects of the opening process, resulting in successful and efficient restaurant launches
  • Direct and execute various operational tasks related to franchisee restaurant operations, including quality control and customer satisfaction initiatives, driving growth and profitability for the company and its franchise partners.

Operations Manager

BBDOTQ USA
05.2019 - 01.2021
  • Accomplished Operation Manager adept at training franchisees and local staff for successful restaurant launches
  • Skilled in sales analysis to pinpoint factors influencing revenue fluctuations and drive growth strategies
  • Established as point of contact between headquarters and franchisees, ensuring seamless operational alignment to optimize success.

Overseas Sales Team

SBC Linear. Co
05.2018 - 08.2018
  • Experienced Overseas Sales Intern proficient in export procedures and client communication within manufacturing
  • Driving successful product exports
  • Experienced in managing international client relationships, achieving sales targets, and expanding market reach.

Education

Bachelor of Arts - Economics

University of Massachusetts Amherst
Amherst, MA
05.2019

Skills

  • MS Office (Excel, Word, PowerPoint)
  • Adobe Illustrator
  • CAD
  • SketchUp
  • Native in Korean, Fluent in English
  • Conversational Chinese Mandarin

Activities

Honorably discharged from Republic of Korea Marine Corps.  09/2014 ~ 06/2016

Timeline

Projects Manager

BBDOTQ USA
03.2021 - Current

Senior Operations Manager

BBDOTQ USA
01.2021 - Current

Operations Manager

BBDOTQ USA
05.2019 - 01.2021

Overseas Sales Team

SBC Linear. Co
05.2018 - 08.2018

Bachelor of Arts - Economics

University of Massachusetts Amherst
HOSUNG SOHN