Summary
Overview
Work History
Education
Skills
Enjoys reading, writing, coffee, and cats!
Timeline
AssistantManager

Jenna Mazzacco

Riverside,CA

Summary

Highly dedicated master stylist with 11 years experience behind the chair. Specializing in lived in, organic looks that enhance clients natural beauty, and helps them realize their true potential. Skilled at managing customer needs, assessing client style and recommending optimal service choices to fulfill clients dream look.

Overview

11
11
years of professional experience

Work History

Hairstylist Booth Renter

HOTRODHAIRGOD
03.2018 - Current


  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Serviced high-profile clients with intricate and custom coloring and blonding techniques.
  • Created memorable customer experiences, adding bonus services such as head and neck massages.
  • Trimmed, cut and shaped hair and hair extensions based on customer preference and needs.
  • Recorded notes for future reference about customer preferences and services delivered.
  • Processed payments, entering sales in register for prompt customer service.

Master Stylist/Educator

Dolce Salon And Spa
09.2014 - 03.2018
  • Recommended hairstyles and haircuts to complement client's face, lifestyle and preferences.
  • Shampooed, cut and colored hair using appropriate hair care and styling products to enhance individual scalp conditions and hair textures.
  • Colored and treated hair using modern technology.
  • Educated customers on products to maximize benefits.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
  • Escorted guests to and from treatment rooms for specialty salon services.

Assistant Manger/Lead Stylist

Primp And Blow
03.2012 - 08.2014
  • Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Assessed job applications and made hiring recommendations to bring in top candidates for key vacancies.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Planned team-building exercises to increase employee performance and job satisfaction.

Education

License - Cosmetology

Marinello School of Beauty
San Diego, CA
02.2012

Skills

  • Balayage, babylight, highlight, lowlight, color melt, and custom tonal and color formulation work
  • Proficient in K18 molecular system, B3 and Olaplex bond rebuilder treatment systems
  • Special occasion styling and makeup for weddings and events
  • Highly passionate and self-motivated
  • Flexible and Adaptable
  • Teamwork and Collaboration

Enjoys reading, writing, coffee, and cats!

When not creating works of hair art I can be found with my cats enjoying a thought provoking mystery novel, and there will certainly be a cup of Joe involved. I take my coffee level 4 Black. 

Timeline

Hairstylist Booth Renter

HOTRODHAIRGOD
03.2018 - Current

Master Stylist/Educator

Dolce Salon And Spa
09.2014 - 03.2018

Assistant Manger/Lead Stylist

Primp And Blow
03.2012 - 08.2014

License - Cosmetology

Marinello School of Beauty

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Jenna Mazzacco