Summary
Work History
Education
Skills
LANGUAGES
Interests
Timeline
Generic
HOUA LOR

HOUA LOR

Milwaukee,WI

Summary

Dedicated professional with strong teamwork, multitasking, and customer service skills, ready to bring a positive attitude and problem-solving abilities to a new role. Proven ability to maintain clean and organized work environments while managing multiple tasks efficiently. Seeking to leverage skills in a new role to contribute to a dynamic team and support business objectives. Proven experience in maintaining organization, handling heavy lifting, and ensuring safety protocols are followed. Seeking to leverage these skills in a new opportunity as a Professional Wrestler. Hardworking, highly motivated, and eager to have the knowledge and skill to enhance business performance. Always ready to learn and conduct new skills as time goes on.

Work History

Environmental Services Worker

Milwaukee County ZOO
04.2025 - Current

• Maintained cleanliness and orderliness of storage areas by sweeping and mopping
• Transferred supplies and equipment between storage and work areas by hand or by cart
• Managed multiple tasks simultaneously while meeting all deadlines, displaying proficiency in time management techniques
• Assisted coworkers with various projects, showcasing collaborative attitude and flexibility
• Observed safety protocols to safeguard personnel and equipment
• Greeted customers and asked qualifying questions to quickly determine needs
• Resolved customer complaints in a timely manner by providing solutions that met their needs, reflecting sound judgement and diplomacy
• Cleaned and maintained all areas of the building, including offices, restrooms, and public spaces with attention to detail.
• Assisted with event setup and breakdown as needed
• Performed janitorial, groundskeeping and light maintenance work to enhance appearance of property
• Collected and disposed of garbage and recyclables in designated receptacles

Warehouse Associate

Vital Record Control
10.2024 - 04.2025

• Successfully managed and organized warehouse inventory
• Used scanners to document pertinent carton level information
• Utilized RF Scanner to track products in transit
• Assisted with stocking shelves and organizing warehouse
• Moved products and equipment to appropriate locations to maintain workspace cleanliness
• Inspected products for defects and damages and reported discarded items to supervisors
• Documented all damages, shortages, overages or other irregularities in shipment records
• Pulled and prepared product for shipment, verifying exact number and type of product before loading and shipping
• Operated manual pallet jack to move products throughout warehouse

Material Handler

Bresler Eitel Art & Framing
02.2022 - 10.2024

• Kept work areas clean, safe, organized and free of debris at all times
• Efficiently managed time to complete daily tasks within set deadlines
• Responded promptly to requests from supervisors regarding material needs
• Sorted and placed materials on racks, shelves, or bins using predetermined sequences
• Reported any shortages or damaged materials to the supervisor
• Loaded and unloaded pallets from trucks using a manual pallet jack
• Demonstrated ability to lift up to 75 pounds safely and repeatedly
• Loaded and unloaded packages from trucks, consistently meeting deadlines
• Efficiently handled large volumes of packages within established time frames

Distribution Associate

Millipore Sigma
07.2021 - 10.2021

• Maintained accurate records of inventory, orders, shipments, and other related data
• Performed quality control checks on products prior to shipping out to customers
• Demonstrated ability to lift up to 75 pounds safely and repeatedly
• Followed all safety regulations and procedures when handling packages
• Skilled at completing tasks quickly and efficiently while maintaining accuracy in all areas of work
• Reported damaged products and workplace incidents to supervisors for review
• Packaged and sealed items using appropriate labels and materials
• Maintained accurate records of all incoming and outgoing shipments of hazardous materials for regulatory compliance purposes
• Prepared detailed reports on hazardous material inventory levels and usage patterns

Material Handler

Amazon
05.2020 - 12.2020

• Responded promptly to requests from supervisors regarding material needs
• Demonstrated ability to lift up to 75 pounds safely and repeatedly
• Skilled at completing tasks quickly and efficiently while maintaining accuracy in all areas of work
• Picked customer orders, reviewing for correct number and type of product to eliminate errors
• Identified and located products within warehouse after reading orders
• Inspected products for damages before packing them into boxes
• Rotated between jobs to pull items, pack items, and load pallets
• Followed established protocols for item selection, packaging and labeling

Sales Associate

Walmart
10.2019 - 11.2019

• Greeted customers warmly and offered assistance
• Helped customers find and select products
• Tagged new merchandise for sale and updated signs
• Assisted customers with product selection to ensure customer satisfaction
• Operated cash register to handle purchases, refunds, and exchanges for customers
• Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously
• Handled customer complaints and inquiries in a courteous and efficient manner
• Followed checklist to complete retail store opening and closing activities

Package Handler

UPS
08.2019 - 09.2019

• Demonstrated ability to lift up to 75 pounds safely and repeatedly
• Loaded and unloaded packages from trucks, consistently meeting deadlines
• Efficiently handled large volumes of packages within established time frames
• Followed all safety regulations and procedures when handling packages
• Reported damaged products and workplace incidents to supervisors for review
• Performed loading and unloading of freight in a safe and timely manner, utilizing appropriate tools and techniques
• Utilized RF scanners to accurately track inventory levels throughout the warehouse facility
• Organized materials into designated areas according to established procedures

Custodian

Hmong American Peace Academy
06.2019 - 08.2019

• Kept custodian equipment and machinery in working condition
• Cleaned and maintained all areas of the building, including offices, restrooms, and public spaces with attention to detail
• Collected and disposed of garbage and recyclables in designated receptacles
• Performed janitorial, groundskeeping and light maintenance work to enhance appearance of property
• Collaborated with staff members to coordinate tasks and ensure that all areas were cleaned on schedule
• Used proper equipment and chemicals to safely treat diverse flooring

Education

High School Diploma -

Hmong American Peace Academy
Milwaukee, WI
06-2019

Skills

  • Fluent in English
  • Basic/Conservational in Hmong
  • Taekwondo
  • Professional Wrestler
  • Customer service
  • Attention to detail
  • Multitasking
  • Quality control
  • Teamwork and collaboration
  • Chemical handling
  • Adaptability
  • Window cleaning
  • Physical stamina
  • Trash removal
  • Floor scrubber machines
  • Problem-solving
  • Maintenance
  • Cleaning and sanitizing
  • Time management

LANGUAGES

Hmong Beginner
Limited Working
English
Native or Bilingual

Interests

  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Video Gaming
  • Martial Arts
  • Team Sports
  • Gym Workouts
  • Hiking
  • Volunteering
  • Playing Sports
  • Photography
  • Film Making
  • Music
  • Crafting and DIY Projects
  • Acting and Theater
  • Editing
  • Food
  • I love learning something new every day

Timeline

Environmental Services Worker

Milwaukee County ZOO
04.2025 - Current

Warehouse Associate

Vital Record Control
10.2024 - 04.2025

Material Handler

Bresler Eitel Art & Framing
02.2022 - 10.2024

Distribution Associate

Millipore Sigma
07.2021 - 10.2021

Material Handler

Amazon
05.2020 - 12.2020

Sales Associate

Walmart
10.2019 - 11.2019

Package Handler

UPS
08.2019 - 09.2019

Custodian

Hmong American Peace Academy
06.2019 - 08.2019

High School Diploma -

Hmong American Peace Academy
HOUA LOR