Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

HOUA YEE XIONG

Galt,united states

Summary

Reliable and friendly who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying shopping experience and experienced custodial professional with strong emphasis on maintaining clean, safe, and functional environments. Demonstrates exceptional skills in cleaning, maintenance, and minor repairs, while ensuring high standards of hygiene and safety. Known for effective team collaboration, adaptability to changing needs, and consistently delivering reliable results.

Overview

11
11
years of professional experience

Work History

Senior Custodians Evs

UC Davis
06.2025 - Current
  • Trained in the OR to do a OR cleaning and work in the emergency department .
  • Collaborated with management to establish customized cleaning protocols based on specific facility needs.
  • Maintained a well-organized supply inventory, ensuring availability of necessary cleaning products and tools for daily tasks.
  • Demonstrated flexibility and adaptability by adjusting work schedules or tasks as needed to accommodate changing facility needs.
  • Collaborated with other custodial staff to complete large-scale cleaning projects efficiently and within deadlines.
  • Played a key role in emergency preparedness by participating in drills, maintaining knowledge of evacuation procedures, and ensuring all safety equipment was functional and accessible.
  • Assisted in training new custodians, helping them understand company policies and learn best practices for maintaining facilities.
  • Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
  • Cleaned walls and ceilings with special reach tools following regular schedule.

Guest service associate

Target
08.2018 - 06.2021
  • Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
  • Marked clearance products with updated price tags in the front end and maintained organized stock candy.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Exchange returned merchandise for customers quickly and efficiently.
  • Help clean bathroom and spills

Waiter

Royal thai cuisine - elk grove
03.2018 - 08.2018
  • Maximized table and rotated seating for optimal guest satisfaction.
  • Cleaned , sanitized and organized food and speed racks,bins, dry storage racks and chemical storage room.
  • Resolved complaints from guests by listening to issues and notifying the restaurant manager.
  • Checked on all tables at appropriate intervals to refill drinks and respond to requests.
  • Cleaned table linens, table setting , glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.

Cashier

Walmart - sacramento
07.2016 - 12.2017
  • Reduced errors by reconciling the cash drawer before and after each shift.
  • Provided a high level of service by helping customers find the specific products.
  • Verified customer ages for purchasing alcohol or tobacco products.
  • Help carry outs to customer vehicles.
  • Answered customers' questions and addressed problems and complaints in person and on phone.
  • Clean work area when not busy.

Waiter

The coconut midtown — Sacramento, CA
01.2016 - 04.2016
  • Provided high quality service.Greeted guests in a pleasant and courteous manner.
  • Supervised group over over 15 customers.Helping Guests with making menu choices in an informative and helpful fashion.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation Managed closing duties, including restocking items and reconciliation of the cash drawer.
  • Skillfully anticipated and addressed guests' service needs.
  • Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
  • Correctly calculated charges, issued bills and collected payments.Regularly checked on guests to ensure satisfaction with each food course and beverages.

Cashier

KFC — Sacramento, CA
07.2015 - 04.2016
  • Provided professional and courteous service at all times. Assessed customer needs and responded to questions.
  • Worked with customer service to resolve issues.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Cleaned and straightened the work area.
  • Organized register supplies.Worked overtime during busy periods.

Florist

KC Flowers — galt, CA
05.2014 - 05.2014
  • Greeted all customers.
  • Creates a bouquet.
  • Florist and assisting customers in purchasing flowers.

Education

Cosmetology - undefined

Federico beauty institute
01.2021

High School Diploma - undefined

John F kennedy
Sacramento, CA
01.2014

Skills

  • Flexible schedule
  • Time management
  • Cash handling accuracy
  • Excellent multi-tasker Organized
  • Friendly
  • Work well with team
  • Strong communication skills
  • Organizational growth
  • Reliability and punctuality
  • Problem-solving capacity
  • Advanced cleaning techniques
  • Sanitation protocols mastery

Languages

English
Professional Working
Hmong
Native or Bilingual
Thai
Limited Working

Timeline

Senior Custodians Evs

UC Davis
06.2025 - Current

Guest service associate

Target
08.2018 - 06.2021

Waiter

Royal thai cuisine - elk grove
03.2018 - 08.2018

Cashier

Walmart - sacramento
07.2016 - 12.2017

Waiter

The coconut midtown — Sacramento, CA
01.2016 - 04.2016

Cashier

KFC — Sacramento, CA
07.2015 - 04.2016

Florist

KC Flowers — galt, CA
05.2014 - 05.2014

Cosmetology - undefined

Federico beauty institute

High School Diploma - undefined

John F kennedy
HOUA YEE XIONG