Houda Bouarfa
Savannah,GA
Summary
Well-organized and service-oriented team player focused on keeping customers happy and surpassing sales and support objectives. Reliable and professional with positive attitude and dedication to deliver quality in all operational activities. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Delivery Driver
jta deliveries
Benton, IL
02.2022 - Current
- Communicated regularly with dispatch regarding any delays or issues encountered on routes.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Cleaned interior and exterior of delivery vehicle at end of shift as needed.
- Verified accuracy of items loaded onto truck against shipping documents.
- Managed inventory levels during deliveries by verifying load counts against shipping manifests.
- Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
- Ensured accurate completion of all paperwork associated with deliveries.
- Assisted warehouse personnel in packing orders when necessary.
- Utilized street maps to plan and determine most efficient routes.
Logistics Manager
US Army
Savannah, GA
07.2016 - 01.2022
- Provided guidance on best practices for warehousing operations based on Military standard operation and procedures.
- Managed operations related to receiving, storing, packing, shipping merchandise.
- Oversaw warehouse staff to ensure proper handling and storage of materials and products.
- Assigned tasks and projects to team members based on their experience level and skillset.
- Created reports to track shipment progress, delivery times, and costs associated with transport.
- Developed and managed logistics strategies to improve the efficiency of operations.
- Monitored inventory levels and initiated re-stocking processes when necessary.
- Ensured compliance with company policies, procedures, safety regulations and applicable laws.
- Maintained high standards of internal and external customer service.
- Worked collaboratively with customers and staff at various levels.
- Consistently met company and department objectives within budget and time constraints.
- Managed day-to-day logistics operations, monitoring incoming deliveries and overseeing personnel tasks.
- Supervised activities of workers engaged in receiving, storing and shipping products or materials.
- Prepared inventory for shipment by attaching tags and labels.
- Able to transition from one software to another fixing numerous errors prior to conversion resulting in minimal trasition issues.
Education
Associate of Science - General Studies
Columbia College
Columbia, MO12-2019
Skills
- ERP System Proficiency
- Supply Chain Management
- Team Management
- Mentoring and training
- Warehouse Operations
- Safety standards
- Inventory Restocking
- Materials Handling
- Updating logs
- Inspecting goods
- Database Management
- Order Preparation
- Resolving Problems
- Inventory Control
Languages
Arabic
Native/ Bilingual
References
References available upon request.
Timeline
Delivery Driver
jta deliveries
02.2022 - Current
Logistics Manager
US Army
07.2016 - 01.2022
Associate of Science - General Studies
Columbia College
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