Summary
Work History
Education
Skills
Languages
Timeline
Generic

Houda Canet

Ashburn,VA

Summary

Enthusiastic professional with the ability to translate transcripts from French, Spanish and all Arabic dialects to English. Expert in customer service and administrative duties including managing training programs, multi-tasking and coordinating events with international participants and volunteers.

Work History

Franchise Manager

Bangin Fish & Chicken
  • Overseeing daily operations that include managing staff schedules, placing inventory orders at busy fast food restaurant locations
  • Securing and synchronizing orders for holiday and weekend event catering
  • Compiling sales reports to forecast busy seasons
  • Creating promotions for slow seasons to keep sales above minimum expectations
  • Identifying new location opportunities to expand franchise in Maryland market.

Customer Service Manager

  • Enthusiastic professional with the ability to translate transcripts from French, Spanish and all Arabic dialects to English
  • Expert in customer service and administrative duties including managing training programs, multi-tasking and coordinating events with international participants and volunteers.

Housekeeping Manager

Embassy Suites
  • Managed crew schedules, start and completion times based on confirmation leads, ensure jobs are completed and payments have been processed
  • Educated the crew for safety, health and customer care updates
  • Provided one-on-one linguistic instruction to future sales supervisors, established relationships between trainers, customers and executives.

Interpreter

  • Provided the role of mediator between hospital personnel and patients from Arabic speaking backgrounds
  • Authored correspondence in Arabic for patients whose primary language was French, Spanish and/or Arabic
  • Walked patients through all hospital procedures in Arabic to expedite hospital intake processes
  • Simplified and narrated discharge to patients leaving facility.

Education

The Salon Professional Academy
South Plainfield, NJ
01.2015

George Washington High School
Baltimore, MD
01.2000

Skills

  • Multi-Lingual
  • Training
  • Team Building
  • Client & Vendor Relations
  • Brand Management
  • Budget Management
  • Schedule Management
  • Networking & Negotiations
  • Operations Management
  • Schedule Coordination
  • Business Development
  • Franchise Development

Languages

Arabic
Native or Bilingual
French
Native or Bilingual
English
Full Professional
Spanish
Full Professional

Timeline

Franchise Manager

Bangin Fish & Chicken

Customer Service Manager

Housekeeping Manager

Embassy Suites

Interpreter

The Salon Professional Academy

George Washington High School

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Houda Canet