Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant

Houston Cannon

Attalla,AL

Summary

Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

12
12
years of professional experience

Work History

Administrative Assistant

Whitehead and Wallace LLC
03.2024 - Current
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.

Homemaker

Home maker
12.2023 - 03.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

HR & Recruiting Specialist

Allways Caring Homecare
04.2023 - 12.2023
  • Analyzed recruitment data to identify trends and areas of improvement for continuous optimization of HR recruiting practices.
  • Provided support during onboarding processes, ensuring a smooth transition for new employees into their respective roles.
  • Cultivated partnerships with educational institutions for ongoing pipeline development of qualified candidates in relevant fields.
  • Conducted background checks, reference verifications, and pre-employment screenings to mitigate potential risks associated with new hires.
  • Leveraged social media platforms for increased reach and engagement during recruitment campaigns, yielding higher applicant volumes.
  • Managed job fair attendance, engaging potential candidates through informative presentations about the company and its opportunities.
  • Increased retention rates by conducting thorough candidate assessments and interviews, ensuring cultural fit within the organization.
  • Coordinated with HR generalists to ensure seamless integration of new hires into the organization''s benefits and payroll systems.
  • Hired employees and initiated new hire paperwork process.
  • Placed advertisements, evaluated applicant credentials, conducted initial interviews and pre-screening assessments.
  • Promptly corresponded with applicants and coordinated and conducted interviews.
  • Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.

Health aide/receptionist

Allways Caring Homecare
02.2022 - 04.2022
  • Improved patient comfort by providing attentive and compassionate care.
  • Monitored vital signs and reported changes in condition to medical staff, ensuring timely interventions.
  • Recorded patient information in patient journals and notified nursing supervisors of changing or unusual conditions.
  • Streamlined documentation processes, maintaining accurate records of patient progress and interventions.
  • Observed and reported on patient conditions and changes.
  • Transported and accompanied patient to doctor visits or hospital.
  • Maintained home care records, changes in doctor's orders, diet or personal living activities.
  • Increased patient satisfaction with personalized attention to individual needs and preferences.
  • Provided emotional support during difficult times, fostering trust and positive relationships with patients.
  • Assisted patient by providing personal services such as bathing, dressing and grooming.
  • Maintained strict confidentiality of patient information in accordance with HIPAA regulations, protecting sensitive data from unauthorized access or disclosure.
  • Purchased, prepared, and served food for patients and other members of family by following special prescribed diets.
  • Performed housekeeping tasks for a clean living environment conducive to healing.
  • Provided mobility assistance such as walking and regular exercising.
  • Maintained records of patient care, condition, progress or problems to report and discussed observations with supervisor or case manager.

Homemaker

Home
01.2017 - 11.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Passionate about learning and committed to continual improvement.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.

Licensed Insurance Agent

Geico
01.2013 - 01.2017
  • Calculated quotes and educated potential clients on insurance options.
  • Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
  • Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
  • Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
  • Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.

Education

GED -

Middle GA Tech Adult Education
Warner Robins, GA
08.2008

Skills

  • Customer Service
  • Data Entry
  • Computer Skills
  • Office Administration
  • Administrative Support
  • Microsoft Word
  • Time Management
  • File Organization
  • Customer and client relations
  • Filing
  • Customer Relations
  • Clerical Support
  • Scheduling
  • Documentation and Recordkeeping
  • Professional Communication
  • Scheduling and calendar management

Timeline

Administrative Assistant

Whitehead and Wallace LLC
03.2024 - Current

Homemaker

Home maker
12.2023 - 03.2024

HR & Recruiting Specialist

Allways Caring Homecare
04.2023 - 12.2023

Health aide/receptionist

Allways Caring Homecare
02.2022 - 04.2022

Homemaker

Home
01.2017 - 11.2021

Licensed Insurance Agent

Geico
01.2013 - 01.2017

GED -

Middle GA Tech Adult Education

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