Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Timeline
Generic

Houston Downs

Lewisville,North Carolina

Summary

Organized and dependable Project Manager adept at planning, directing and maintaining continuous operations in various departments. Experienced in directing driving projects and keeping efficient productivity in accordance with best practices.


Applying creative and analytical approach to operations for continuous process improvement. Skilled at identifying or anticipating problems and providing solutions. Excels through mentoring, training and empowering team to excel in performance.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Customer Project Manager

Cisco
11.2019 - Current
  • Streamlined project processes by implementing efficient workflow strategies and improving communication among team members.
  • Reduced overall project costs through diligent budget management and resource allocation.
  • Negotiated contracts with vendors, securing cost-effective resources for the successful execution of projects.
  • Developed comprehensive project plans outlining timelines, resources, deliverables, and milestones to guide teams towards success.
  • Enhanced client trust through consistent delivery of high-quality results that exceeded expectations on time and within budget constraints.
  • Achieved timely completion of projects by consistently meeting deadlines and prioritizing tasks effectively.
  • Ensured high-quality deliverables by implementing rigorous quality control measures throughout the project lifecycle.
  • Partnered with sales teams in crafting customized proposals tailored to individual client needs, resulting in increased conversion rates from prospective customers into loyal clients.

Project Specialist

Cisco
03.2018 - 11.2019
  • Designed, organized, and maintained KPI dashboards for SLED PMO
  • Improved project efficiency by streamlining communication and collaboration among team members.
  • Managed multiple projects simultaneously, ensuring timely completion and high-quality output.
  • Developed and implemented project plans, resulting in successful project execution.
  • Coordinated cross-functional teams to achieve project objectives and meet deadlines.
  • Leveraged data-driven insights to make informed decisions about resource allocation and prioritization of tasks.

Shift Lead

Jersey Mike's
01.2010 - 08.2014
  • Learned the fundamentals of professionalism and how to work in a team environment
  • Learned the value of a dollar while being customer facing


Education

Bachelor of Science - Finance

North Carolina State University
Raleigh, NC
05.2016

Skills

  • Project Scheduling
  • Project Planning
  • Decision-Making Capabilities
  • Meeting Facilitation
  • Scope Management
  • Change management
  • Resource allocation
  • Agile methodologies
  • Process improvement

Accomplishments

USPS Forrest Gump Award

Certification

Certified Scrum Master

eCornell Data Analytics

USPS Forrest Gump Award

Timeline

Customer Project Manager

Cisco
11.2019 - Current

Project Specialist

Cisco
03.2018 - 11.2019

Shift Lead

Jersey Mike's
01.2010 - 08.2014

Bachelor of Science - Finance

North Carolina State University

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Houston Downs