Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Houston Hudgens

Laurinburg,NC

Summary

Born in Nashville, TN and raised in Tennessee. Graduated high school with a 3.4 GPA. Knowledgeable and proficient in scheduling, money handling and team management. Successful at overseeing all areas of operations. Loves everything about pc's and how they operate, Including fixing them and troubleshooting. Has excellent problem-solving and decision-making skills. Passionate in protecting information online from hackers and loves helping people.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant General Manager

McDonald's
10.2016 - 09.2023
  • Managed daily production operations and ensured efficient workflow.
  • Monitored employee performance and provided feedback for improvement.
  • Developed, implemented and maintained operating procedures. Including good safety procedures.
  • Maintained accurate records of production output and quality control results.
  • Resolved issues related to personnel, equipment in a timely manner.
  • Supervised staff on shift to ensure adherence to established policies and procedures.
  • Reduced process lags by managing employees and training on best practices to ensure optimal productivity.
  • Troubleshoot and resolved problems with equipment and programmable logic controller systems.
  • Applied lean strategies to implement operational enhancements, promote efficiency and cut costs.
  • Identified and solved problems that impacted business direction.
  • Learned how to respond to emergency situations to prevent personal injuries and property damage.
  • Worked on doing inventory, labor hours, and lowing food waste costs.
  • Mitigated production issue risks by identifying potential problems and taking effective action.
  • Provided top product quality control and inventory management resulting in reduced downtime and maximized revenue.
  • Documented all incidents that occurred during the shift and took corrective action as needed.
  • Assigned tasks to employees equally.
  • Created the manager and crew schedule, days off etc.
  • Learned costumer service speaking and how to go about situations respectfully and correctly with different people.

Holiday Sales Associate

BELK
11.2023 - 02.2024
  • Became efficient in getting sign ups for the belk rewards credit card. Had over 45 my first month working and ended with over 80 sign ups.
  • Kept area cleaned and cloths folded and neatly stacked/hanged.
  • Welcomed people in, asked how they where doing, and if they needed help with anything.
  • Cashed people out at register and bagged up clothes.

Picking and Shipping

Temp Service Hanes Brand
04.2019 - 12.2019
  • Learned to pick clothes and box them to be shipped off.
  • Used a wrist device to scan cloths for the shipping labels and what was needed in the box.
  • Boxed up and put labels on for picking department to put cloths in.

(Self Learned)

PC Experience
03.2018 - Current
  • Built over 9 gaming and non-gaming PC's.
  • Installed and setup windows accordingly.
  • Overclocked and setup bios correctly to maximize performance on all hardware without damaging.
  • Setup and installed all hardware drivers for best experience from hardware.
  • Troubleshot and resolved technical issues related to operating systems, software applications and networking equipment.

Education

High School Diploma -

Penn Foster
Online
05.2020

Skills

  • Distribution Coordination
  • Staff Collaboration
  • Critical Thinking
  • Staff Training
  • Safety Protocols
  • Staff/Manager Scheduling
  • Process Planning
  • Strategic Thinker
  • Safety Management
  • Inventory and Stocking
  • Health and Safety Compliance
  • Meeting Goals
  • Troubleshooting Skills
  • Team Management
  • Money Handling
  • Change/Money Orders
  • Quality Control Management
  • Leadership
  • Communication
  • Initiative
  • Multitasking
  • Decision-Making
  • Problem-Solving
  • Professionalism
  • Planning
  • Inventory Management
  • Building PC's
  • Monitoring Computer Viruses
  • PC Repair External and Internal
  • PC Overclocking and Bios Fix
  • Python and Linux Ready

Certification

  • Management Certified
  • Food Safety Certified
  • McDonald's OTP1 Certified
  • McDonald's OTP2 Certified
  • Google Cybersecurity Certified
  • Google IT Support Certified

(Always earning more certifications)

Timeline

Holiday Sales Associate

BELK
11.2023 - 02.2024

Picking and Shipping

Temp Service Hanes Brand
04.2019 - 12.2019

(Self Learned)

PC Experience
03.2018 - Current

Assistant General Manager

McDonald's
10.2016 - 09.2023

High School Diploma -

Penn Foster

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Houston Hudgens