Summary
Overview
Work History
Education
Skills
Affiliations
Relevant Experience
Timeline
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Houston Kress

Knoxville,TN

Summary

Dynamic leader with a proven track record at FOX Sports Knoxville, enhancing brand reputation through strategic content direction. Excelled in roles demanding creative problem-solving and robust verbal communication, notably increasing website traffic and audience engagement. Skilled in team leadership and customer service, achieving significant error reduction by 30% in quality control.

Overview

16
16
years of professional experience

Work History

Creative Director/GM

FOX Sports Knoxville
01.2015 - 12.2024
  • Directed content strategy, leading to a consistent rise in viewership and enhanced brand reputation

Tennessee Reporter

Rocky Top Insider
01.2013 - 12.2015
  • Created daily online content covering University of Tennessee football and basketball, significantly increasing website traffic

Radio Producer

Tennessee Sports Radio
01.2012 - 12.2013
  • Produced content for daily sports talk radio, contributing to audience engagement and growth

Quality Control

Barnhart Crane & Rigging
Churubusco, NY
01.2012 - 12.2012
  • Developed and implemented an inventory and quality control system for turbine components, reducing errors by 30%
  • Provided training on new systems to staff, enhancing departmental documentation accuracy

Team Lead

Bass Pro Shops
Kodak, TN
01.2009 - 01.2011
  • Managed teams of 10-12, ensuring high levels of customer satisfaction, department efficiency, and team morale in the fishing and marine departments
  • Selected for specialized management training in Destin, Florida, achieving a score of 99/100 on the final marine products knowledge exam

Education

Bachelor of Science - Sport Management, Business Administration

The University of Tennessee
Knoxville, TN
01.2009

Skills

  • Verbal and Written Communication
  • Creative Problem Solving
  • Conflict Resolution
  • Customer Needs Assessment
  • Quick Learner
  • Customer Service/Satisfaction
  • Computer Proficient
  • Multi-task Management
  • Highly Organized
  • Reporting
  • Team Leadership
  • Sales

Affiliations

Student Manager, University of Tennessee Women's Basketball Team. Worked under Coach Pat Summitt, managing day-to-day operations. Awarded full scholarship for four years.

Relevant Experience

Managed inventory tracking for incoming and outgoing shipments, ensuring accurate inventory status was communicated daily to management., Played a key role in the Marble River Wind Project, collaborating with Barnhart and Vestas teams to meet project deadlines and quality standards., Identified and resolved product quality issues, leading to the discovery and correction of supplier deficiencies., Oversaw multiple teams within Barnhart Wind's Quality Assurance division, adapting management style based on project phases.

Timeline

Creative Director/GM

FOX Sports Knoxville
01.2015 - 12.2024

Tennessee Reporter

Rocky Top Insider
01.2013 - 12.2015

Radio Producer

Tennessee Sports Radio
01.2012 - 12.2013

Quality Control

Barnhart Crane & Rigging
01.2012 - 12.2012

Team Lead

Bass Pro Shops
01.2009 - 01.2011

Bachelor of Science - Sport Management, Business Administration

The University of Tennessee
Houston Kress