Houston Thomas

• Work closely with automation engineering department, acting as a liaison between home office engineering and field contractors.
• Identified and resolved construction issues promptly to prevent delays.
• Collaborated with structural engineers to evaluate structural integrity of projects.
• Performed regular job site observations to provide direction for general contractor personnel and subcontractor laborers.
• Verified completed projects met approved time, quality, and cost estimates.
• Managed commercial construction projects by working effectively with general contractors, subcontractors, engineers and architects.
• Supervised employee performance, preventive maintenance, and safety.
• Scheduled regular inspections of equipment and facilities to manage wear and tear.
• Planned scheduled maintenance outages as part of preventive maintenance program.
• Trained maintenance technicians to apply proper techniques and best practices and comply with safety protocols.
• Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.

Launch new Walmart Sortation Center in Bolingbrook, IL

• Work closely with automation engineering department acting as a liaison between home office engineering and field contractors.
• Communicated daily with vendors to keep project fully operational.
• Identified and resolved construction issues promptly to prevent delays.
• Supervised employee performance, preventive maintenance and general maintenance duties.
• Delegated tasks to carefully selected employees in alignment with resource management goals.
• Procured pricing information from various vendors to support cost-effective purchasing.
• Managed staff to create work schedules, distribute assignments and supervised day-to-day operations.
• Tracked maintenance activity using CMMS software to confirm compliance with Walmart requirements and standards.
• Hired and trained new technician to improve efficiency of department and cultivate productive work atmosphere.

• Determined maintenance requirements and assigned repairs to qualified employees.
• Performed complex mechanical alignments and calibration of equipment to quality standards.
• Executed diagnostics, troubleshooting and evaluations equipment and building systems.
• Conducted tests of components and systems to evaluate performance and identify concerns.
• Planned, scheduled and delegated daily work to team of employees.
• Completed job reports and logs immediately following service calls.
• Maintained quality assurance and customer satisfaction objectives.
• Maintained physical condition of facilities, applying available resources and personnel to achieve safe, clean and functional environment.
• Shrunk knowledge gaps with ongoing training and close employee mentoring for new and less experienced team members.
• Contributed to development, implementation and execution of maintenance programs.
• Served as point of contact for internal and external customers seeking support and information.

• Managed 54 locations within the Chicago-land, Indiana, Michigan and Ohio area
• Supervised and developed technician and grounds workers in their day-to-day activities
• Oversaw and managed the hiring processes, including posting job openings, conducting candidate interviews and completing the on-boarding of new hires.
• Developed, executed and tracked operational objectives utilizing and monitoring all projects via work order systems (Insight and Corrigo)
• Executed all interior and exterior building maintenance and improvement projects from inception to completion, ensuring projects remain within timeline and budget constraints
• Sourced, on-board and monitored new vendors for their corresponding market
• Monitor and manage responses to natural disaster and emergency situations in the field (water heaters, equipment failures, security issues, fires etc.)
• Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services
• Conducted weekly inspections of facility grounds, external structure, parking lots, critical equipment etc.
• Served as point of contact for internal and external customers seeking support and information.

At White Castle, I began my career working in facility maintenance as a service technician. As a technician, I perform and completed every aspect of facility maintenance: carpentry, electrical, plumbing, refrigeration service, HVAC service, masonry repair, parking lot repair, concert repair, project management, vendor management etc.

• Managed up to eleven 24 hours locations as a service technician
• Schedule and supervised tasks performed by external vendors, including kitchen exhaust hood cleaning, grease trap cleaning, parking lot repair etc.
• Generate work orders for building and grounds employees
• Trained newly hired technician
• Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
• Monitored safety compliance to maintain strict standards and protect team members from harm.
• Monitored inventory and ordered supplies while adhering to maintenance budget restrictions.

ELECTRICAL

• Tested and replaced faulty components, circuit modules and printed circuit boards in a wide array of equipment and machines
• Interpret electrical, mechanical and architectural drawings, specifications, and applicable codes to determine wiring layouts
• Installed and wired electrical hardware, including transformers, junction boxes, service panels, electrical boxes, switches and circuit breakers.
• Conducted site visits to plan placement of equipment and interconnection to site's existing electrical system.
• Worked with various types of cableways, conduits and other electrical raceways.
• Performed electrical system installation of conduit, wire, power distribution and motor controls.
• Interpreted electric and electronic schematics and mechanical layouts to diagnose equipment problems.
• Installed, tested and modified circuit breakers, controls, fuses, lights and motors.
• Maintained security and fire alarm systems for commercial venues and completed inspections.
• Collaborated with IT department with any networking issues such as printing and data access.

HVAC-REFRIGERATION

• Completed root cause analysis on HVAC and refrigeration to identify issues, understand problems and implement corrective plans.
• Located and repaired leaks on self contain, remount and large refrigeration systems in restaurants and distribution warehouses utilizing technical skills, tools and techniques like soldering and brazing to complete repairs.
• Install compressors, evaporators, motors, ducts, and piping as well as mechanical/electrical controls.
• Updated refrigeration systems, modifying HVAC components and maintain chiller plants and panels.
• Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
• Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
• Discussed heating or cooling system malfunctions with users to isolate problems, verify repairs or correct malfunctions.
• Performed predictive, preventive and corrective maintenance on diverse refrigeration systems.
• Worked in strict compliance with applicable OSHA regulations and safety requirements.

Carpentry

• Organized project work by reading blueprints and assessing job specifications to determine optimal plans.
• Checked measurements and completed accurate cuts to prevent materials waste and maintain cost controls.
• Completed independent or team installations of building structures, including trim, flooring and cabinetry.
• Completed building updates such as painting surfaces, replacing fixtures and reorganizing rooms.