Anthony Hovey

Delivered empathetic support to individuals with disabilities and teen clients, ensuring their safety and comfort.

Monitored dietary restrictions per physician orders or special diets prescribed by dieticians.

Ensured client safety by monitoring behavior, providing guidance and intervening when necessary.

Maintained a clean, organized environment for the client's comfort and safety.

Implemented therapeutic interventions designed to improve functioning level.

Provided assistance with activities of daily living such as dressing, bathing and toileting.

Transported patients to appointments or recreational activities as needed. Recorded changes in patient condition, vital signs and other relevant data into care plans.

Balanced daily transactions on a computerized point-of-sale system. Organized promotional displays or arrange merchandise on counters or tables to promote sales.

Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit. Performed other duties as assigned by management.

Promote sales of cart containment units, as well as potential upgrades to current cart containment units.

Conducted routine testing, maintenance, and repairs on mechanical systems and industrial equipment.

Collaborated closely with team members to achieve project objectives and meet deadlines. Conducted testing of software and systems to ensure quality and reliability.

Exceeded customer satisfaction by finding creative solutions to problems. Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.

Answered incoming customer calls regarding product inquiries, orders, complaints and general customer service.

Listened attentively to customer concerns and provided appropriate solutions within the time limits.

Verified accuracy of data entered into system prior submitting order forms. Maintained records of customer interactions and transactions for future reference.

Managed high volumes of inbound and outbound calls in fast-paced environment to build, cultivate and establish lucrative client relationships and repour.