Howain Miller
Newnan,GA
Summary
Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail , parcel delivery service, healthcare and inventory management. Dedicated, well organized, highly communicative and detail-oriented.
Overview
16
16
years of professional experience
Work History
Lead Inventory Associate
CarMax
05.2022 - Current
- Boosted team productivity, implementing effective training programs for new inventory associates.
- Monitored performance metrics for inventory associates, providing constructive feedback on areas requiring improvement or commendation for exceptional achievements.
- Assisted in the development of robust inventory control policies, ensuring consistency across all processes
- Complete reconciliation report daily
- Assign daily task to maximize productivity
- Shipping and receiving vehicle via electronic bill of laden
- Merchandising
Picker Packer
Amazon
02.2022 - 02.2023
- Scanned packages and boxes and moved to loading dock for shipment.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Driver
Uber Technologies
06.2021 - 11.2021
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Maintained professional and friendly demeanor during deliveries to uphold company reputation.
Manager/Dispatcher
BL McShipping
05.2021 - 04.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Supervisor/Direct Care Worker
HVDDSO
12.2007 - 06.2021
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Managed challenging behaviors effectively using appropriate de-escalation techniques and crisis intervention strategies when necessary.
- Conducted routine inspections to check quality and compliance with established specifications.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Delivered exceptional service by prioritizing patient safety while maintaining confidentiality according to HIPAA guidelines.
- Utilized active listening skills in order to understand each patient''s unique needs, preferences, and goals for their care plan execution.
Education
No Degree - Radiologic Technology
Bronx Community College of The City University of New York
The Bronx, NYHigh School Diploma -
Evander Childs High School
Bronx, NY07.2000
Skills
- Product Packaging
- Order Picking
- Warehouse Safety
- Packing Accuracy
- Medication Administration
- Meal Preparation
- Patient Care
- Personal Hygiene Assistance
- Team Leadership
- Complex Problem-Solving
- Staff Training and Development
Timeline
Lead Inventory Associate
CarMax
05.2022 - Current
Picker Packer
Amazon
02.2022 - 02.2023
Driver
Uber Technologies
06.2021 - 11.2021
Manager/Dispatcher
BL McShipping
05.2021 - 04.2022
Supervisor/Direct Care Worker
HVDDSO
12.2007 - 06.2021
No Degree - Radiologic Technology
Bronx Community College of The City University of New York
High School Diploma -
Evander Childs High School
Similar Profiles
Jared LamannaJared Lamanna
Reconditioning Associate at CarMaxReconditioning Associate at CarMax
Jordan J. ChachereJordan J. Chachere
Sales Consultant at CarMaxSales Consultant at CarMax
Yazmin RodriguezYazmin Rodriguez
Inventory Specialist at CarMaxInventory Specialist at CarMax
Himanshu Manny VyasHimanshu Manny Vyas
Sales, Service, Merchandising Manager at CarMaxSales, Service, Merchandising Manager at CarMax
SEAN HARTZOGSEAN HARTZOG
Lieutenant Court House Security at Coweta County Sheriff's OfficeLieutenant Court House Security at Coweta County Sheriff's Office