Summary
Overview
Work History
Education
Skills
• Member of the Norfolk State University Marching Spartan Legion
• Member Of Kappa Kappa Psi, Inc.
• Historian, Parliamentary, and Vice president of Membership of Iota Xi chapter of Kappa Kappa Psi,
Timeline
Generic

Howard Aaron

Mt. Vernon,NY

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

16
16
years of professional experience

Work History

FC Associate L1

Amazon XL Warehouse
07.2023 - Current
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
  • Followed procedures at all times for personal and team safety.
  • Evaluated merchandise for irregularities, flaws or damage prior to packing.
  • Selected packing materials based on size, quantity and fragility of package contents.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
  • Unloaded deliveries into warehouse and arranged contents in designated storage areas.
  • Transported packed items onto delivery vehicles, updating tracking database once loaded.
  • Examined incoming and outgoing shipments to check accuracy and identify damages and quality standards.
  • Loaded packages in delivery trucks to assist with physical delivery of products to customers.

Supervisor

Starbucks Coffee House
09.2017 - 12.2022
  • Acted as store manager and succeeded in regular and punctual attendance
  • Delegated and execute opening and closing duties, including policies and procedures with cash handling, safety and security
  • Mobilized effective sales targets amongst barista team and mentored the development of the shift supervisors progress
  • Guided shift supervisors and baristas in executing café cleanliness at all times, including following all health and safety procedures, product and inventory compliance
  • Orchestrated and headed the barista training workshop for the district.
  • Proactively worked side by side with multiple levels of upper management to ensure consistent, high quality customer service was maintained and presented to each client
  • Fostered a strong understanding of company values and customer needs, operated quickly to complex requests in a fast-paced environment.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

DSP Staff

Community Services of Virginia
09.2016 - 06.2017
  • Guided residence in managing to maintain a safe and clean household for individuals
  • Mentored house residents in intervention; the process of carrying out a plan of action to resolve a human occurrence
  • Mobilized and implicate behavior modification programs, participation activities, and the charting resulting data
  • Oversaw the coordinating, documenting and/or reporting of all necessary supportive activities related to client services related to medical, dental, psychological, financial, and transportation.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Maintained clean, safe, and well-organized patient environment.
  • Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.

Cafe/Bookseller

Barnes & Noble at Tide Water Community College, Cafe
09.2013 - 03.2014
  • Executed outstanding and courteous service to store customers
  • Executed all food safety guidelines to store standards
  • Cooperated with co-workers to accomplish daily tasks.
  • Restocked shelves and kept store displays attractive and organized to drive sales.
  • Collaborated with other staff to support smooth daily operations.
  • Recovered sales floor by picking up items, shelving books, and product and straightening bookshelves and tables.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Starbucks Associate

Target
09.2007 - 04.2008
  • Collaborated a fast, fun and friendly Starbucks experience to Target guest
  • Performed food safety standards while maintaining clean and presentable store
  • Achieved maximized sales by properly preparing the right menu items.
  • Greeted customers and offered assistance for increased customer satisfaction.
  • Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
  • Managed customer relations through communication and helpful interactions.
  • Identified customer needs and wants to enhance customer experiences and boost sales.
  • Trained and mentored junior staff on customer service strategies and techniques.

Education

Bachelor of Arts - Music Education

Norfolk State University
Norfolk, VA
05.2024

Associate of Arts - Liberal Arts And Humanities

Westchester Community College
2008

Regents Diploma -

Mount Vernon High School
Mount Vernon, NY
2006

Skills

  • Experience in managing and training small(5-10) and large(50-100) groups of people Well-developed customer service skills
  • Well-developed time management and organizational skills
  • Well-developed public speaking skills
  • Knowledge of and experience with Windows applications and Microsoft Office programs
  • Coursework in Critical Thinking and Speech Communication ,Sociology, Psychology and Classroom Behavioral Management ,Educational Technology and Reading in the Content Areas
  • Coursework taken in Advanced Conducting and Composition and Literature
  • Mentor experience with High School and College youth
  • Ability to plan extensive events and experience in budget building
  • Excellent Communication

• Member of the Norfolk State University Marching Spartan Legion

2010-2016

• Member Of Kappa Kappa Psi, Inc.

2012


• Historian, Parliamentary, and Vice president of Membership of Iota Xi chapter of Kappa Kappa Psi,

2013

Timeline

FC Associate L1

Amazon XL Warehouse
07.2023 - Current

Supervisor

Starbucks Coffee House
09.2017 - 12.2022

DSP Staff

Community Services of Virginia
09.2016 - 06.2017

Cafe/Bookseller

Barnes & Noble at Tide Water Community College, Cafe
09.2013 - 03.2014

Starbucks Associate

Target
09.2007 - 04.2008

Bachelor of Arts - Music Education

Norfolk State University

Associate of Arts - Liberal Arts And Humanities

Westchester Community College

Regents Diploma -

Mount Vernon High School

Similar Profiles

CREATE PROFILE
Howard Aaron