Howard Agriss
Livingston,NJ
Summary
Talented Manager with expert team leadership, planning and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
30
30
years of professional experience
3
3
Certification
Work History
Manager
Blue Steel Pizza Co
08.2020 - Current
- Increased team productivity by implementing streamlined processes and effective communication strategies.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Field Sales Consultant
Vivint Solar
03.2015 - 01.2018
- Acquired new customers through corporate and organic lead generation
- Developed and maintained excellent customer service relationships with prospects
- Organized and worked trade shows, outreach events and mall kiosks.
Catering Manager/FOH Manager
Dinosaur Bar-B-Que
05.2012 - 03.2015
- Obtain in house, delivery and full serve catering sales through direct contact with guests and social media initiatives
- Serve as FOH manager during high volume/event nights
- Support FOH staff with comps, voids, guest issues (i.e
- Allergies)
- Assist with expediting of food.
Bar Manager
Hat City Kitchen
10.2010 - 05.2012
- Managed all aspects of bar operations for successful live music, full service bar and restaurant
- Managed inventory/vendor relations
- Responsible for hiring and coaching staff
- Directed venue marketing and advertising; entertainment booking.
Manager
Egans Irish Pub/Halcyon Brassiere
04.2005 - 10.2010
- Active role in generating sales of $5 million plus annually
- Conceptualized and oversaw construction of Halcyon restaurant and bar
- Crafted innovative seasonal cocktail menu.
General Manager
Booney’s Saloon
06.2002 - 03.2005
- Oversaw daily operations of local saloon
- Achieved cost control, inventory management
- Responsible for hiring, training and coaching staff.
Server/Shift Supervisor
Grace’s Trattoria
10.1998 - 05.2002
- A la carte captain
- Supervised on and off premise catering
- Responsible for front of house functionality and design.
A la Carte/Banquet/Catering Server
Max’s /Don’s
07.1995 - 10.1998
- Oversaw set up and break down of on/off premise catering events
- Instrumental in generating new catering business.
Line Cook
Houlihans
06.1992 - 06.1995
- Worked all stations on the line
- Handled set up and breakdown and sanitation of multiple stations.
Roundsman
Master Pizza
09.1988 - 06.1992
- Assisted customers/managed orders
- Worked pizza and sandwich stations.
Education
Bachelor of Arts - Marketing/Business Admin
New York University
New York, NY05.1997
Skills
- Hospitality and Culinary Management
- Front- and Back-of-House Operations
- Budgeting and Cost Controls
- Teambuilding/Training/Supervision
- Safety/Sanitation/Quality Controls
- Staff Scheduling
- Guest Service Excellence
- Multi-outlet Operations
- Marketing and Sales
- Restaurant, Kitchen and Bar Design
- Vendor/Inventory Management
- On and Off Premise Catering
Certification
- Serv Safe Certified – 05/2025
- T.I.P.S. Certified – 05/2025
- D.O.T Certification through 05/2022
Timeline
Manager
Blue Steel Pizza Co
08.2020 - Current
Field Sales Consultant
Vivint Solar
03.2015 - 01.2018
Catering Manager/FOH Manager
Dinosaur Bar-B-Que
05.2012 - 03.2015
Bar Manager
Hat City Kitchen
10.2010 - 05.2012
Manager
Egans Irish Pub/Halcyon Brassiere
04.2005 - 10.2010
General Manager
Booney’s Saloon
06.2002 - 03.2005
Server/Shift Supervisor
Grace’s Trattoria
10.1998 - 05.2002
A la Carte/Banquet/Catering Server
Max’s /Don’s
07.1995 - 10.1998
Line Cook
Houlihans
06.1992 - 06.1995
Roundsman
Master Pizza
09.1988 - 06.1992
Bachelor of Arts - Marketing/Business Admin
New York University
- Serv Safe Certified – 05/2025
- T.I.P.S. Certified – 05/2025
- D.O.T Certification through 05/2022
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