Summary
Overview
Work History
Education
Skills
Timeline
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Howard Leffler

Spokane Valley,WA

Summary

My big picture outlook is the driving force that motivates me to seek out proficient way to solve inefficiencies that we must overcome. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills.

Overview

10
10
years of professional experience

Work History

Fiber Contruction Foreman

TDS Telecommunications
Spokane Valley, WA
12.2022 - Current
  • Oversee the construction and installation of fiber optic cables and related infrastructure. My primary responsibilities include supervising my crew and ensure that all work meets industry standards and safety regulations. I also manage construction activities, ensure that deadlines are met, and ensure that appropriate tools and equipment are available and used effectively.
  • Collaborate with associate managers, network services and other foremen to plan and execute construction projects and ensure adherence to project specifications, timelines and requirements.
  • Ensures safety guidelines and protocols are followed by all crew members, and monitors the use of personal protective equipment.
  • Identifies and addresses construction-related issues, such as project delays, budget overruns, or equipment malfunctions.
  • Maintains accurate records of project activities, including materials used, labor hours, and equipment mobilization.
  • Establishes and maintains relationships with customers, vendors, and subcontractors,and locators to procure necessary resources and manage projects properly.

Utility Locate Technician

ELM
Spokane Valley, WA
09.2021 - 02.2022
  • Worked under strict deadlines and responded to service requests and emergency call-outs.
  • Used paint, flags and other methods to communicate utility information to excavators and other appropriate personnel.
  • Responded to emergency situations quickly that arose following illegal excavations and provided effective remediation.
  • Searched for underground utilities in various weather conditions and notified supervisor of field issues.
  • Completed inspections on gas and power utilities to assess safety and compliance with applicable regulations.

Collections Supervisor/Manager of Operations

Alliance Data Systems
Coeur D'Alene, ID
06.2014 - 08.2019
  • Produced weekly and monthly performance measurement reporting for team members and goal planning.
  • Translated risk and control processes into day-to-day responsibilities and delegated tasks to collections team.
  • Researched and resolved collections disputes to maintain customer relationships.
  • Identified high priority situations and took appropriate escalation actions to resolve issues.
  • Modeled credit and collection matter protocols for team to increase performance.
  • Performed research and due diligence to resolve issues in timely manner.
  • Coordinated and managed day-to-day workflow of collections team by monitoring and providing positive feedback.
  • Exceeded monthly collection targets and goals by 10-20% monthly.
  • Mentored collection team on successful tactics to increase workflow and productivity.

Education

High School Diploma -

Priest River Lamanna High School
Priest River, ID

Skills

  • Class A CDL
  • CPR First Aid
  • De-escalation training
  • Team-oriented
  • Performance improvement techniques
  • Safety awareness
  • Management Experience (23) year's
  • Relationship building
  • Problem resolution (23) year's
  • Computer skills
  • Configuring devices

Timeline

Fiber Contruction Foreman

TDS Telecommunications
12.2022 - Current

Utility Locate Technician

ELM
09.2021 - 02.2022

Collections Supervisor/Manager of Operations

Alliance Data Systems
06.2014 - 08.2019

High School Diploma -

Priest River Lamanna High School

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Howard Leffler