Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Howard Mortenson III

Muskegon,MI

Summary

Experienced professional seeking a responsible position with an established company. Expertise in financial planning, wealth management, business development, and project management to deliver value and ensure a positive client experience. Proven track record in the financial services industry, with extensive experience in direct client interaction, team development, and product management. Known for excellent communication skills, ethical sales practices, and the ability to build and strengthen client relationships.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Senior Financial Advisor / Relationship Manager

SigFig Wealth Management
06.2021 - 06.2024
  • Returned to SigFig as the Senior Financial Advisor for the retail partner and direct-to-consumer business channels
  • Provided financial advice to clients and retail banking partners
  • Assisted account openings and risk assessments
  • Helped with the development of advisor-led DTC and SaaS services within SigFig’s business-to-business channels
  • Contacted potential clients to pursue sales and gather funds
  • Researched industry competitors and compiled detailed analysis data
  • Assessed clients' financial situations to develop strategic financial planning solutions
  • Utilized diverse wealth management strategies to meet client objectives
  • Defining and implementing new support processes and tools
  • Managing customer experience in cooperation with the sales director
  • Collaborated with other departments on product development and implementation
  • Built lasting relationships with clients by consistently exceeding expectations in communication, professionalism, and results-driven advice.
  • Managed a diverse portfolio of clients, ensuring optimal returns on investments and minimizing risks.

Vice President, Trust & Wealth Management Administration Officer

West Shore Bank
06.2020 - 06.2021
  • Administered and managed trust and banking relationships
  • Managed investments, and distributions, and communicating with clients to understand their needs, objectives, and preferences regarding the trust
  • Acted as the bank's licensed investment advisor for the bank’s retail investment operations
  • Administrated Trust Accounts
  • Maintained Client Relationships
  • Investment Management
  • Estate Planning
  • Trustee/Fiduciary Responsibilities
  • Risk Management
  • Legal Compliance

Senior Financial Advisor/Client Relationship Manager

SigFig Wealth Management / Citizens Investment Services
05.2017 - 11.2019
  • Helped launch an investment management service called SpeciFi
  • This service was a turnkey investment solution available to clients through online banking and retail banking locations
  • Assisted in the development of enrollment flow sequences which expedited client processing
  • Established key procedures for teams preparing documentation, models, and presentations
  • Contacted potential clients to pursue sales and gather funds
  • Researched industry competitors and compiled detailed analysis data
  • Assessed clients' financial situations to develop strategic financial planning solutions
  • Utilized diverse wealth management strategies to meet client objectives
  • Defining and implementing new support processes and tools
  • Managing customer experience in cooperation with the sales director
  • Stayed abreast of economic trends and market fluctuations, guiding clients through complex financial decisions.
  • Generated new business leads through extensive networking, referrals, and strategic partnerships.
  • Enhanced collaboration among team members by employing project management tools and facilitating regular team meetings.

Client Relationship Manager

Financial Engines
02.2013 - 05.2017
  • Initial contact Advisor, New Member Concierge- for high net worth advisory clientele
  • Elicited client engagement to properly provide investment recommendations
  • Travelling Member of Financial Engines Live Events Team
  • Participated in national meetings as support for 401(k) plan sponsors and participants
  • Maintained continual process flow for new Implementation
  • Worked closely with the product management team on defining the product strategy
  • Analyzed product metrics and trends to assess product health and improvement opportunities
  • Understand the features and changes in product requirements & support the sprint planning exercises
  • Work closely with the product management team on defining the product strategy

Financial Advisor

Merrill Lynch Wealth Management
10.2011 - 02.2013
  • Provided investment solutions and wealth strategies to existing and new mass affluent clients
  • Effectively communicated investment concepts and managed clientele
  • Promoted to FA group within the investment center

Financial Advisor

HTLF Investment Services
08.2010 - 10.2011
  • Set up Distribution channels for financial services to six banking locations
  • Maintained a close relationship with all bank divisions including commercial, private and retail banking
  • Educated and facilitated lead generation to uncover client needs

AVP Financial Advisor

Capitol Wealth Advisors
02.2001 - 08.2010
  • Developed and established an investment department to provide investment services and financial products as well as wealth strategies
  • Generated wealth advisory proposals for both existing and new bank clients
  • Utilized diverse wealth management strategies to meet client objectives
  • Capitalized on gaps in the market and reached out personally to potential new clients
  • Marketed business to increase customer base and grow revenue

AVP Trust Officer & Trust Business Development Manager

Huntington National Bank
01.1994 - 02.2001
  • Administered living and Irrevocable trusts in addition to maintaining custodial IRAs
  • Lead Business Officer for Qualified Plan Division for Commercial Lending and Retail Branch
  • Managed Bank's Turn Key 'Portfolio One' Wrap investment product
  • Conducted personnel development sessions with retail sales teams
  • Analyzed and prepared Commercial Loan proposals; cash flow analysis debt service coverage and collateral coverage
  • Designed, developed, and tested embedded software applications for use in the financial industry

Education

Bachelor's degree - Finance and Economics

Central Michigan University
Mount Pleasant, MI

Skills

  • Sales Force Proficient

  • MS Office Proficient

  • Detail oriented

  • Data management

  • Interpersonal and written communication

  • JIRA/Confluence experience

  • Risk management processes and analysis

  • Client relationships

  • Client assessment and analysis

  • Self-motivated

  • Conflict resolution

  • Team building and leadership skills

  • Verbal and written communication

  • Training and coaching

  • Client service and support

  • Investment advice

  • Retirement planning

  • Financial software

  • Portfolio oversight

  • Developing financial plans

Certification

  • Series 65
  • Series 63
  • CRPC

Timeline

Senior Financial Advisor / Relationship Manager

SigFig Wealth Management
06.2021 - 06.2024

Vice President, Trust & Wealth Management Administration Officer

West Shore Bank
06.2020 - 06.2021

Senior Financial Advisor/Client Relationship Manager

SigFig Wealth Management / Citizens Investment Services
05.2017 - 11.2019

Client Relationship Manager

Financial Engines
02.2013 - 05.2017

Financial Advisor

Merrill Lynch Wealth Management
10.2011 - 02.2013

Financial Advisor

HTLF Investment Services
08.2010 - 10.2011

AVP Financial Advisor

Capitol Wealth Advisors
02.2001 - 08.2010

AVP Trust Officer & Trust Business Development Manager

Huntington National Bank
01.1994 - 02.2001

Bachelor's degree - Finance and Economics

Central Michigan University

Similar Profiles

  • Naomi Wright

    Naomi WrightNaomi Wright

    Sr. Client Support and Operations at SigFig Wealth ManagementSr. Client Support and Operations at SigFig Wealth Management

  • Sidharth Navarkhele

    Sidharth NavarkheleSidharth Navarkhele

    Assistant Manager at 360 One Wealth And Asset Management (formally Known As IIFL Wealth And Asset Management )Assistant Manager at 360 One Wealth And Asset Management (formally Known As IIFL Wealth And Asset Management )

  • Janhavi YADAV

    Janhavi YADAVJanhavi YADAV

    Senior Preferred Relationship Manager at Nuvama Wealth Management (Formerly Known As Edelweiss Wealth Management)Senior Preferred Relationship Manager at Nuvama Wealth Management (Formerly Known As Edelweiss Wealth Management)

  • Bailey McTaggart

    Bailey McTaggartBailey McTaggart

    Packaging & Warehouse Operator at FairlifePackaging & Warehouse Operator at Fairlife

  • Alexa Ramsey

    Alexa RamseyAlexa Ramsey

    Med-Tech at Christian Care Assisted LivingMed-Tech at Christian Care Assisted Living

CREATE PROFILE
Howard Mortenson III