Howard Springs
Philadelphia,PA
Summary
Caring and compassionate professional dedicated to engaging residents and promoting positive experiences. Eager to build a high-quality program filled with interesting and fun activities. Highly organized and goal-oriented team player with a diplomatic nature and energetic approach.
Overview
9
9
years of professional experience
Work History
Activities Director
Atlas Healthcare & Rehab
Paulsboro, NJ
08.2023 - Current
- Developed and implemented activities to promote physical, mental, and emotional well-being of residents.
- Planned special events for holidays, birthdays, and other occasions.
- Supervised a team of activity aides in the planning and execution of daily activities.
- Created monthly calendars of events to inform staff and residents of upcoming activities.
- Encouraged residents to participate in recreational activities such as bingo or card games.
- Conducted assessments to evaluate resident preferences for leisure time pursuits.
- Researched new ideas for activities based on interests expressed by residents.
- Adhered to HIPAA guidelines when discussing sensitive information about patients.
- Kept activities spaces organized, clean and tidy.
- Assisted residents with developing and maintaining positive social skills, mental aptitude, confidence and strong interpersonal connections.
Guest Service Director
Promedica Skilled Rehab
Voorhees Township, NJ
01.2021 - 08.2023
- Greeted guests and responded to inquiries with a friendly, knowledgeable attitude.
- Provided exceptional customer service by anticipating guest needs and responding promptly to requests.
- Organized the store floor to ensure that products were easily accessible for customers.
- Managed inventory levels by restocking shelves as needed.
- Trained new team members on customer service policies and procedures.
- Maintained accurate records of transactions and sales data.
- Ensured compliance with health and safety regulations at all times.
- Planned special events such as discounts or promotions for the store's anniversary or holidays.
- Invited guests to join loyalty programs and special promotions to stay connected.
- Answered phones to respond to customer inquiries and transferred calls to appropriate staff members.
- Input and confirmed reservations for guests.
Activities Director
Tuckerhouse
Philadelphia, PA
01.2020 - 03.2022
- Developed and implemented activities to promote physical, mental, and emotional well-being of residents.
- Planned special events for holidays, birthdays, and other occasions.
- Supervised a team of activity aides in the planning and execution of daily activities.
- Created monthly calendars of events to inform staff and residents of upcoming activities.
- Encouraged residents to participate in recreational activities such as bingo or card games.
- Conducted assessments to evaluate resident preferences for leisure time pursuits.
- Maintained records on attendance at various events and tracked progress made by participants in therapeutic programs.
- Monitored budget allocations related to programming expenses.
- Researched new ideas for activities based on interests expressed by residents.
Assistant Activities Director
Summerton Rehab
Philadelphia, PA
07.2017 - 12.2020
- Developed and implemented a wide variety of recreational activities for all age groups.
- Organized and facilitated special events, such as holiday parties, picnics, and other community gatherings.
- Managed budgets for individual programs as well as overall departmental expenses.
- Researched new ideas for innovative activities that would be beneficial to participants.
- Served as a liaison between facility administration and activity participants.
- Conducted trainings for employees on proper safety protocols when conducting activities.
- Set up plans and oversaw daily activities like bingo, musical events and plays.
- Modeled activities programming for residents to engage in normal social and other daily pursuits, striving to improve quality of life through increased aptitude.
- Produced monthly newsletters and updated activity calendars.
Activities Assistant\Assistant Director
Laurel Square
Philadelphia, NJ
02.2016 - 02.2016
- Assisted in the development of activity plans for residents on a weekly basis.
- Encouraged residents to participate in leisure activities according to their abilities.
- Developed relationships with families and other members of the community to further enhance recreational opportunities for residents.
- Participated in special events such as birthday celebrations, holiday parties.
- Provided emotional support when necessary during recreational activities.
- Communicated regularly with family members about their loved ones' progress in recreational programming.
- Kept activities spaces organized, clean and tidy.
- Completed and maintained time and attendance forms and inventory lists.
Education
Associate of Arts - Therapeutic Recreation
Philadelphia Community College
Philadelphia, PA09-1999
High School Diploma -
Lincoln College Prep
Philadelphia, PA09-1982
Skills
- Resident support
- Enrichment program development
- Team Management
- Event Coordination
- Senior living experience
- Event Planning
Affiliations
- coordinate fashion shows for high end fashion
- catering party's\events
- Fashion Design for women's wear
Languages
English
Professional
References
References available upon request.
Timeline
Activities Director
Atlas Healthcare & Rehab
08.2023 - Current
Guest Service Director
Promedica Skilled Rehab
01.2021 - 08.2023
Activities Director
Tuckerhouse
01.2020 - 03.2022
Assistant Activities Director
Summerton Rehab
07.2017 - 12.2020
Activities Assistant\Assistant Director
Laurel Square
02.2016 - 02.2016
Associate of Arts - Therapeutic Recreation
Philadelphia Community College
High School Diploma -
Lincoln College Prep
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