Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Quote
Timeline
Hi, I’m

Howard Todd II

Wendell,North Carolina
Howard Todd II

Summary

Case Management Professional . Brings over a decade worth of experiences in Behavioral Intervention and Crisis Management. Chaplaincy training in process. A detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers a chance to continue in either of both Case Management , working with individuals and families, community support, resiliency growth, and spiritual redirection. Providing guiding Chaplaincy programming , counseling and redirection. Willingness to take on added responsibilities to meet team goals.

Overview

28
years of professional experience
1
Certification

Work History

Eastern State Hospital Williamsburg, STAFF

COVID ESSENTIAL WORKER HIRE
01.2020 - 05.2020

Job overview

  • To help fill need for COVID Staffing
  • Assisted disabled clients to support independence and well-being.
  • Administered medication as directed by physician.
  • Transported clients for medical and personal outings.
  • Monitored changes in clients' conditions to report concerns to supervisor.
  • Completed entries in log books, journals, and care plans to accurately document and report patient progress.
  • Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Communicated regularly with clients' families to provide updates on health and wellbeing.
  • Developed rapport to create safe and trusting environment for care.
  • Scheduled and coordinated medical appointments.
  • Utilized universal precautions and infection control principles in all aspects of care.
  • Developed individual care plans for clients based on specific needs.
  • Supported families through difficult times by offering emotional support and education on important care tasks.
  • Documented vital statistics and coordinated with health care providers.
  • Trained new staff members on best practices for home health care.

Department Of Corrections

Case Manager and Counselor of Programs
10.2022 - Current

Job overview

  • Developed and implemented comprehensive case management plans to address client needs and goals.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Coordinated services with other agencies, community-based organizations, and healthcare professionals to provide useful benefits to clients.
  • Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
  • Assisted clients in navigating housing, legal services and public benefits to gain access to valuable resources.
  • Monitored clients' progress and tracked client services to provide crisis interventions.
  • Partnered with physicians, social workers, activity therapists, nutritionists, and case managers to develop and implement individualized care plans and documented patient interactions and interventions in electronic charting systems.
  • Developed comprehensive discharge plans to transition clients to appropriate service providers in community.
  • Provided leadership, guidance and support to staff members.
  • Developed and implemented safety plans for clients at risk of harm to provide protection.
  • Collaborated with an interdisciplinary team to determine timely delivery of services.
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations, and procedural costs.
  • Partnered with local organizations to expand access to social and community services.
  • Utilized trauma-informed approach to promote healing and empowerment for clients.
  • Provided evidence-based therapeutic interventions and crisis management to clients to lessen negative on physical, mental and emotional wellbeing.
  • Assessed community needs and identified resources for social and community service programs.
  • Participated in community events to promote services and engage with public.
  • Evaluated treatment plans against individual goals and healthcare standards.
  • Monitored program performance and outcomes for successful delivery of services.
  • Facilitated individual and group sessions to promote positive behavior change for clients.
  • Collaborated with community members to develop and implement service initiatives.
  • Established and maintained relationships with key stakeholders.
  • Provided education on health and nutrition for patients to maintain healthy habits and wellbeing.
  • Interviewed patient and family to obtain psychosocial history.
  • Adheres to EPCC and DMHA policies
  • Liaised with social worker to expedite financial assistance not covered by insurance.
  • Counseled and facilitated therapeutic groups in accordance with patient's recovery plan objectives and needs.
  • Conducted and interacted with clients in both individual and group counseling settings.
  • Delivered crisis intervention and assisted families in understanding complexities of mental illness.
  • Conducted community workshops to promote different programs and educate public on available services.
  • Managed volunteer programs focused on providing community services to underserved populations.

Department Of Corrections

Safety Correctional Officer
06.2021 - 10.2021

Job overview

  • Reports all minor first aid needs to supervisor.
  • Completes incident/injury forms as needed, within 24 hours of incident
  • Adheres to EPCC and DMHA policies.
  • Teaches and assists with teaching patient’s basic daily general health care
  • Utilizes trauma informed care, therapeutic relationships, and trained skills in psycho-social care of patient.
  • Encourages patients to socialize and participate in activities.
  • Conducts self as role model when working with patients.
  • Encourages display of acceptable behavior daily and sets consistent, realistic limits.
  • Uses appropriate therapeutic de-escalation techniques.
  • Uses positive reinforcement verbally.
  • Maintains safe and secure environment.
  • Enforced rules and regulations to maintain order among inmates.
  • Responded to emergency situations and de-escalated hostile confrontations.
  • Supervised inmates during meals, recreation and other activities.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Conducted security checks of inmates and living areas.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Prepared reports to document incidents and violations.
  • Searched building and grounds, living quarters, and work areas for contraband.
  • Observed and supervised inmates throughout visits, mealtime, recreation, phone calls, and showers.
  • Conducted routine and emergency head counts.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Made rounds at specified intervals and conducted head counts and roll calls.
  • Tracked inmates through head counts, visitor logs, and scheduled activities.
  • Documented inmate behavior and activities in logbooks.
  • Built solid relationships with staff and residents to keep institution safe and secure.
  • Investigated and responded to incidents of inmate misconduct.
  • Transported inmates to and from court hearings, medical appointments and other locations.
  • Provided assistance and guidance to inmates regarding daily activities.
  • Established positive working relationships and maintained boundaries with resident offenders.
  • Completed intake paperwork, fingerprints, and searches.
  • Observed behavior of residents individually and in groups.
  • Provided guidance and support to inmates to help reintegrate in society and establish new beginnings.
  • Inspected work sites and crew trucks for contraband, cleanliness, and safety.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Assisted in intake and release of inmates.
  • Responded to inquiries from inmates and other members of public.
  • Assisted in development of procedures and policies to maintain peace and order in facility.
  • Interviewed inmates to obtain information and evidence.
  • Received and accounted for personal possessions and determined inmate work assignments.
  • Interviewed inmates to obtain information and assess needs.
  • Booked new inmates into facility and processed inmates for release.
  • Identified needed updates to correctional plans and assigned inmates to appropriate housing.
  • Coordinated with other law enforcement personnel to exchange information.
  • Administered drug tests to inmates.
  • Restrained juvenile inmates when disturbances required physical intervention.

State Of North Carolina, Public Safety

Behavioral Specialist
09.2020 - 06.2021

Job overview

  • Responsible for daily physical care of patrons
  • Provides Youth with basic skills of daily living.
  • Reports all minor first aid needs to supervisor.
  • Completes incident/injury forms as needed, within 24 hours of incident.
  • Adheres to EPCC and DMHA policies.
  • Teaches and assists with teaching patient’s basic daily general health care
  • Utilizes trauma informed care, therapeutic relationships, and trained skills in psycho-social care of patient.
  • Encourages patients to socialize and participate in activities.
  • Conducts self as role model when working with patients.
  • Encourages display of acceptable behavior daily and sets consistent, realistic limits.
  • Uses appropriate therapeutic de-escalation techniques.
  • Uses positive reinforcement verbally.
  • Maintains safe and secure environment.
  • Supervised student behavior during daily academic routines to secure safety of students and staff.
  • Utilized positive reinforcement to maximize desired behavior and educational outcomes.
  • Consulted regular education classroom teachers to develop curriculum modifications and intervention strategies.
  • Maintained accurate and confidential records of assigned students.
  • Crafted Behavioral Intervention Plans for individual students.
  • Informed parents of evaluation methods used to guide instruction and document progress.
  • Planned and facilitated needs-based professional learning tools, resources and educational materials to enhance teaching skills.
  • Partnered with administrative leadership to improve discipline practices based on data findings.
  • Developed and maintained individualized skill-appropriate lesson plans.
  • Created and implemented department support framework to address strategic goals.
  • Designed and addresses strategic goals by creating and introducing frameworks for department support.
  • Provided in-person, virtual and hybrid instruction based on evolving school service models.
  • Oversaw proactive crisis intervention training for campus employees.
  • Interpreted general objectives, laws, policies and procedures concerning Special Education program.
  • Conducted weekly groups to support teachers in developing positive behavioral tools and skills.
  • Identified professional development needs by creating and presenting teacher surveys.
  • Designed and recorded teacher surveys to accurately determine professional development needs and strategies.
  • Provided individualized care and treatment consistent with age and developmental needs of each patient.
  • Interviewed patient and family to obtain psychosocial history.
  • Promoted safe and therapeutic patient care through consultation and supervision, communication and interactions.
  • Counseled and facilitated therapeutic groups in accordance with patient's recovery plan objectives and needs.
  • Conducted and interacted with clients in both individual and group counseling settings.
  • Delivered crisis intervention and assisted families in understanding complexities of mental illness.

Department Of Health And Human Services

Behavioral Health Technician
04.2020 - 08.2020

Job overview

  • Responsible for daily physical care of patients
  • Provides children with basic skills of daily living
  • Reports all minor first aid needs to supervisor
  • Completes incident/injury forms as needed, within 24 hours of incident
  • Adheres to EPCC and DMHA policies
  • Teaches and assists with teaching patient’s basic daily general health care
  • Utilizes trauma informed care, therapeutic relationships, and trained skills in psycho-social care of patient
  • Encourages patients to socialize and participate in activities
  • Conducts self as role model when working with patients
  • Encourages display of acceptable behavior daily and sets consistent, realistic limits
  • Uses appropriate therapeutic de-escalation techniques
  • Uses positive reinforcement verbally
  • Maintains safe and secure environment.
  • Applied de-escalation and limit-setting techniques to promote patient cooperation.
  • Developed and maintained positive relationships with clients to create safe and supportive environment.
  • Built and maintained positive staff relationships to promote teamwork and better serve clients.
  • Identified behaviors that necessitated intervention and obtained assistance from qualified personnel to complete intervention.
  • Performed scheduled patient safety checks and documented results to establish patients' well-being.
  • Observed patient behaviors and mental status and notified RN of unusual or potentially dangerous occurrences.
  • Completed documentation for every incident and forwarded to correct personnel for review.
  • Conducted client rounds to check on residents.
  • Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
  • Facilitated group therapy sessions to help clients develop coping strategies and social skills.
  • Recognized individuals under influence of drugs or alcohol and typical behaviors associated with each.
  • Communicated with clients to assess mental health needs and develop individualized treatment plans.
  • Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
  • Supported patients needing medical care to relieve patient anxiety and promote positive outcomes.
  • Facilitated on-site activities, support groups, and outings for clients.
  • Performed client intake procedures according to internal standards for new admissions.
  • Searched resident belongings prior to and during stays.
  • Prepared and submitted daily
  • reports to management.
  • Participated in multidisciplinary team meetings to discuss progress and treatment plans of clients.
  • Implemented evidence-based therapeutic interventions to help clients manage mental health difficulties.
  • Engaged with colleagues in treatment team meetings to promote positive patient treatment outcomes.
  • Escorted patients from unit to meals, activities, and visitation areas to maintain standard of safety and security.
  • Taught clients how to complete basic household chores and prepare food.
  • Administered medications to relieve symptoms and monitor effects on clients.

State of North Carolina

Teacher /Teaching Assistant /Language Facilitator
01.2004 - 01.2020

Job overview

  • Provide leadership in collection and analysis of data.
  • Lead creation and implementation of team and grade-level goals
  • Make informed instructional decisions that meet specific needs of teachers and students.
  • Facilitate team discussions about improving instructional practices.
  • Support colleagues to implement instructional strategies effectively
  • Assist colleagues in advancing their instructional skills by providing resources and feedback.
  • Ensure maintenance of effective routines for monitoring student progress
  • Lead discussions about and improvement of grade-level curriculum
  • Provide necessary information, encouragement, and support for team development.
  • Observe and demonstrate instructional strategies.
  • Be current on research-supported best practices.
  • Ensure grade-level team meeting findings and conclusions are communicated with school leaders.
  • Serve as liaison between grade-level team and school leaders:
  • Collaborate with school leaders and other colleagues to address team, grade-level and instructional issues.
  • Collaborate to develop priorities for academic improvement.
  • Assist in facilitating school-wide staff development activities.
  • Act as liaison between school leaders and teachers to ensure effective communication.
  • Communicate grade level needs and concerns to principal.
  • Interpreted conversations between foreign language-speaking clients and others.
  • Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
  • Maintained message content, tone, and emotion as closely as possible.
  • Interpreted spoken and written languages other than English and vice versa.
  • Assisted foreign language-speaking clients with inquiries.
  • Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
  • Reviewed, edited and proofread translated documents for accuracy.
  • Attended training programs to improve professional knowledge and interpretation skills.
  • Completed precise translations of official documents with correct words and phrasing to meet legal standards.
  • Proofread, edited and improved documents of different sizes.
  • Stayed current on new expressions and cultural changes impacting language translation.
  • Maximized quality control of translated documents.
  • Developed strategies to perform accurate and consistent translations.
  • Collaborated with team to translate series of documents from English to other languages.
  • Translated website content from other languages to English.
  • Developed and maintained glossary of technical terms.
  • Created detailed reports on accuracy of translated documents.
  • Translated other language books into English.
  • Facilitated communication between law enforcement personnel and individuals involved in crimes such as witnesses, persons of interest, and suspects.
  • Monitored progress of translation projects and reported issues to appropriate personnel.
  • Assisted with translation of foreign language television and radio programs.

Raleigh Durham Airport

Traffic Control and Security Officer
01.1995 - 01.2004

Job overview

  • Control entry to and exit from location via designated access of entry or exit control points
  • Conduct vehicle inspections in support of installation security program
  • Patrol and protect location perimeters, mission essential or vulnerable areas, and/or equipment storage areas to detect or deter unauthorized entry
  • Monitored Electronic Security Systems and devices when applicable and initiate appropriate response forces
  • Provide administrative support to Security Force Operations and or Police Jurisdiction of area at airport
  • Ensures work adheres to quality standards, deadlines, and proper procedures.
  • Has four (4) years of military or civilian law enforcement/security experience in supervisory role; substitution: accredited college training may substitute for required experience on year for year basis
  • Working knowledge in administrative duties and responsibilities
  • Operates computer and experience with standard windows operating system and software.
  • Passed Physical Ability Test NC Department of Corrections to demonstrate physical ability to perform essential functions.
  • Undergo initial and yearly medical evaluation assessing ability to perform essential functions with or without reasonable accommodation.
  • Maintained traffic control plans for proper management of traffic during construction and events.
  • Read and interpreted plans, instructions and specifications to determine work activities and checked inventory and inspected equipment needed for job.
  • Installed and maintained road markings to clearly define lanes and enhance road safety.
  • Maintained clear visibility and legibility of directional and regulatory signs with regular inspections and repairs.
  • Responded to citizen complaints to address community concerns and maintain public trust.
  • Identified potential safety hazards with audits and recommended improvements based on findings.
  • Served as informational resource for community, answering questions about traffic ordinances and policies and addressing questions and complaints.
  • Identified most efficient methods to improve traffic flow by analyzing traffic data.
  • Oversaw maintenance of traffic system by preparing work orders for repair and modifications to equipment and components.
  • Tested and troubleshot malfunctioning equipment to maintain traffic control devices in optimum condition.
  • Improved nighttime visibility and safety by installing and maintaining street lighting.
  • Conducted research on traffic delays and issues, taking notes on timing, vehicle volume and vehicle speed.
  • Prepared reports and presentations to communicate findings and recommendations to decision-makers.
  • Used standard calculations to determine traffic light time settings and speed restrictions based upon area needs and observed driver behaviors.
  • Timed stoplights or other delays using stopwatches.
  • Generated reports on collected traffic data, complete with charts and diagrams to illustrate data.
  • Conducted traffic studies to gather data, informing decision-making and traffic management planning.
  • Prepared technical drawing establishing specifications for traffic signal and other control device installations.
  • Used traffic cameras to monitor and manage traffic flow and enforce traffic laws.
  • Gathered and compiled data from hand count sheets, machine count tapes or radar speed checks and coded data for computer input.
  • Conducted safety education programs to teach public about safe driving practices.
  • Operated and safely navigated company vehicles to transport materials and equipment to job site.
  • Inspected traffic control devices to verify functionality, placement and safety compliance.
  • Created traffic control plans for difficult areas to support public and crew member safety.
  • Set up cones, signs and barrel barricades and flagged traffic to encourage safety of customers, employees and traveling public.
  • Maintained traffic control closures for pilot car operation, lane and road closures and detoured routes to support crews working along public right-a-way.

Education

University of North Carolina At Chapel Hill
Chapel Hill, NC

Bachelor of Arts from Religious Studies
06.1986

University Overview

Howard M. Todd II I grew up picking tobacco on MY GRANDFATHER’S farm. My father was the son of a farmer he was also a Korean War Veteran turned teacher and pastor. I attended Athens High Drive for High School in Raleigh where I ran cross country, served in student government, and was on the honor roll. I graduated from the University of North Carolina at Chapel Hill with a Religious Studies Major and lettered in Men’s track. I currently work as a case manager and counselor for the Department of Corrections for the State of North Carolina.

  • Honoree of Letters Men's UNC Track and Field Team
  • Dean's List
  • Honor Roll

Regent University
Virginia Beach, VA

Master of Divinity from Chaplaincy
01.2024

University Overview

Athens Drive Magnet High School
Wake County

High School Diploma
06.1982

University Overview

Skills

  • Crisis Intervention Certified
  • Supervisory /Administrative Experience
  • Team leader
  • Correctional and Administrative Experience
  • RDU Airport Security Officer
  • Certified in Trauma Care, Behavioral Intervention, Suicide Prevention Mental Health Awareness
  • Research Prowess
  • Medical Records Management
  • ADL Support
  • Community Integration
  • Clinical Quality Program Standards
  • Quality Program Protocols
  • Behavior Redirection
  • Case Management
  • Knowledge of State Regulations
  • Care Plan Assessment
  • Preventative Care Education
  • Clinical Documentation and Reporting
  • Interpersonal Communications
  • Patient and Family Interaction
  • Medical Charting
  • Community Activities
  • Mental Health Support
  • Clinical Information Systems
  • Family Support and Instruction
  • Emotional Intelligence
  • Chaplaincy
  • Gatekeeper training and certified
  • Systems and software programs
  • Database and user interface software
  • Understanding of OSHA requirements
  • Extensive knowledge of health and wellness
  • Case planning and management
  • Python and Bash proficiency
  • Proficient in creating and maintaining schedules
  • Understanding of GAAP
  • Plan of care understanding
  • Understanding of medical affairs
  • Emotional Awareness
  • Quality Assurance Controls
  • Eligibility Assessments
  • Shared Governance
  • EMR Systems
  • Patient Assessments
  • Progress Evaluation
  • Social Work
  • Case Conferences
  • Trauma-Informed Care
  • Clients Rights
  • Family Education Programs
  • Verbal and Written Communication
  • Vocational Rehabilitation
  • Case Notes
  • Case Planning and Management
  • MS Office
  • Multitasking and Organization
  • Intervention Plans
  • Data Entry and Analysis
  • Treatment Planning
  • Utilization Management
  • Family Reunification
  • Conflict Resolution
  • Case Management Tracking
  • Interdisciplinary Collaboration
  • Community Resources
  • Resource Management
  • Utilization Criteria
  • Educational Evaluation
  • Medication Side Effect Knowledge
  • Annual Case Reviews
  • Team Meetings
  • Psychiatric Review
  • Acute Rehabilitation
  • Individual and Group Therapy
  • Patient and Family Liaison
  • Motivational Interviewing
  • Agency Liaison
  • Program Eligibility
  • Generate Reports
  • IEP Monitoring
  • Juvenile Probation
  • Therapeutic Exercise
  • Recruitment

Accomplishments

Accomplishments
  • Ensured work adheres to quality standards, deadlines, and proper procedures.
  • Used working knowledge in administrative duties and responsibilities
  • Operated a computer and experience with standard windows operating system and software
  • Passed the Physical Ability Test necessary for City of Raleigh Swim Advisory Standards
  • Constant Lifeguard and Skills Coach Training and recertification experiences, Seminars, Retreats etc.

Certification

  • Crisis Prevention and Management
  • GateKeeper Training
  • Safety Security Protocol Specification

Quote

A man is about as big as the things that make him angry.
Winston Churchill

Timeline

Case Manager and Counselor of Programs
Department Of Corrections
10.2022 - Current
Safety Correctional Officer
Department Of Corrections
06.2021 - 10.2021
Behavioral Specialist
State Of North Carolina, Public Safety
09.2020 - 06.2021
Behavioral Health Technician
Department Of Health And Human Services
04.2020 - 08.2020
COVID ESSENTIAL WORKER HIRE
Eastern State Hospital Williamsburg, STAFF
01.2020 - 05.2020
Teacher /Teaching Assistant /Language Facilitator
State of North Carolina
01.2004 - 01.2020
Traffic Control and Security Officer
Raleigh Durham Airport
01.1995 - 01.2004
University of North Carolina At Chapel Hill
Bachelor of Arts from Religious Studies
Regent University
Master of Divinity from Chaplaincy
Athens Drive Magnet High School
High School Diploma

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Howard Todd II