Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
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Howard Webb

Las Vegas,Nevada

Summary

Results oriented Management Professional with a proven track record of conceiving and implementing solutions that consistently raise efficiency, profitability, safety, employee retention and overall service quality. With over 15 years of experience leading various teams through fast-paced, time critical objectives and productivity goals by instilling a passion for high performance and demanding accountability. I combine big-picture vision with command of details to develop strategic plans and create powerful partnerships with supervisors, teams, and other departments to implement them. I'm always looking to improve operations, using my expertise in Process Improvement, Quality Control, Workflow Processes, Waste Management, Janitorial and Sanitation, Warehouse operations, Call Center Operations and Inventory Control. Familiar with GMP, OSHA standards, SQF, SSOP, SAP, LOTO and other practices

Overview

9
9
years of professional experience
1
1
Certification

Work History

Plant Manager

Unified Container LLC
Las Vegas, Nevada
07.2022 - Current
  • Supervised the daily operations of blow molding machines and personnel to ensure production goals are met.
  • Ensured that all safety regulations were followed by employees, maintained a safe working environment, and provided training to staff on proper safety procedures.
  • Prepared reports detailing production output, scrap rates, downtime, and labor costs., for management review.
  • Designed and developed training materials for new and existing employees about plant GMPs, Internal Auditing, Food Safety, and Safe work practices.
  • Built an SQF certified program for blow mold manufacturing for the facility.
  • Developed assessment tests to evaluate trainees' knowledge of course material.
  • Developed standard operating procedures for blow molding processes and trained staff on their use.
  • Implemented quality control measures to ensure products meet customer specifications.
  • Established production quotas and monitored employee performance against them.
  • Delegated tasks to multiple employees while maintaining efficient workplace.

Operations Manager

CPR Industries, LLC
Las Vegas, Nevada
03.2021 - 04.2022
  • 3rd Party contractor inside private food service plant managing a staff of 40 FT employees including 4 direct reports
  • Responsibilities included training, coaching, hiring, payroll, scheduling and delegating assigned workload to personnel, and other aspects of daily operations
  • Oversaw all on-site waste management, janitorial Recycling and housekeeping and coordinated pick ups and deliveries of waste removal via outside vendors
  • Served as Co-chair of the Safety Committee, participated in daily production meetings and facilitated various training classes to new and existing employees and senior leadership
  • Created and successfully implemented a master sanitation task assignment process that created clarity of expectations, (providing each employee with detailed step by step instructions for each assigned task).

Operations Supervisor

goTRG
Palmetto, Georgia
05.2019 - 01.2021
  • Oversaw daily operations of Lowes customer merchandise returns, RMA's and bulk items, processing through for resale
  • Directed production requirements and activities for between 80-150 FT and temp employees
  • Responsibilities also included training new and existing staff, hire/fire, Forklift training and certification, monitored hourly KPI's and other production metrics
  • Provided continuous improvement to improve efficiency, coaching and employee development
  • Maintained safety programs and all required safety training
  • Assisted with various administrative tasks such as data entry, onboarding, approving time off request and interviewing salaried as well as hourly employees.

Shift Supervisor

Brady Linen Services
Las Vegas, Nevada
03.2017 - 05.2019
  • Directly oversaw staff of 60-120 union and temp labor employees across multiple departments (soil, tunnels, shipping/receiving), ensuring linen was properly sorted by piece and customer in a timely manner
  • Coached and developed many employees that spoke English as their 2nd language.

Warehouse Supervisor

Cole Kepro International
Las Vegas, Nevada
03.2016 - 07.2017
  • Oversaw warehouse inventory, Receiving and Paint department with a team of over 25 employees
  • Managed the receiving and issuing of fabricated and purchased parts, maintaining accurate counts of all inventories
  • Responsible for all quality issues, safety inspections of powered equipment, warehouse training, budgets and reports, inventory reconciling and safe inventory placement
  • Guided the team to average 94.5% forklift and 95.5% checker productivity rates
  • Responsible for leading new hire training, regulatory and safety compliance and payroll processing for my team
  • Selected by senior leadership to enforce safety protocols resulting in a reduction in employee accidents from 12 in 2015 to zero in 2016-17 during my tenure.

Sr. Performance Manager

Precision Opinion
Las Vegas, Nevada
11.2014 - 05.2016
  • Directly managed staff of between 60-180 FT employees and temp labor including 7 direct reports
  • Responsibilities included managing call center operations for the Social Science Division (SSD), conducting surveys on various topics as requested by the customer
  • Worked closely with SVP of Operations to develop and implement daily/weekly production goals, performance reviews and call center policies
  • Worked in conjunction and cross functionally with Clients, call center employees, Billing, Operations, HR, Finance and temporary employment agencies to continually improve employee retention, performance and workplace safety
  • Created and provided metrics to forecast call and email volume as well as partnering with other department managers and team leads to establish standards for call and email handling.

Education

AA - Associates of Sociology

Cochise College
08.2013

BBA - Applied Business Management/Administration

Great Basin College
05.2008

Skills

  • Scheduling
  • Team player
  • Excellent time management skills
  • Conflict Management
  • Continuous Improvement
  • Contract Negotiations
  • Training/New Hire Onboarding
  • Payroll
  • Lean & Six Sigma methodologies
  • Employee Retention
  • Vendor Relations and Satisfaction
  • Procedure Development
  • Inventory Control
  • OSHA standards
  • Financial Oversight
  • GMP, SQF, HAZMAT
  • Safety Management
  • Production Scheduling
  • Performance Improvements
  • Operations Management

Certification

  • Standard First Aid, CPR, and AED (American Reds Cross)
  • Food Protection Manager (The Always Food Safe Company)
  • EHS Guidelines: Environment, Health and Safety (Asean Online Education)
  • Fall Protection: Full Body Harness (American Society of Safety Professionals)
  • Risk Management for OSH Professionals (American Society of Safety Professionals)
  • HAACP (GFSC Group)
  • Internal Auditing (GFSC Group)
  • Forklift Safety and Inspector - Train the Trainer (US Forklift Certification)
  • Confined Space Entry (Ocean State Safety Training)
  • Spill Prevention Control & Countermeasures (Ocean State Safety Training)
  • Certified Customer Service Specialist - CSS (ETA International)
  • Certified Professional in Distribution and Warehouse Management
  • Production & Inventory Management (APICS)
  • Business Management Training & Leadership (Master Class)
  • OSHA 10 & 30 (OSHA Safety Training Institute)

Timeline

Plant Manager

Unified Container LLC
07.2022 - Current

Operations Manager

CPR Industries, LLC
03.2021 - 04.2022

Operations Supervisor

goTRG
05.2019 - 01.2021

Shift Supervisor

Brady Linen Services
03.2017 - 05.2019

Warehouse Supervisor

Cole Kepro International
03.2016 - 07.2017

Sr. Performance Manager

Precision Opinion
11.2014 - 05.2016

AA - Associates of Sociology

Cochise College

BBA - Applied Business Management/Administration

Great Basin College

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Howard Webb