HOWARD WOLFORD
Hagatna,GU
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level positions to work my way up to my desirable job . Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
USED CAR SUPERVISOR
ATKINS KROLL
02.2014 - Current
- Enhanced online presence through targeted digital marketing efforts, driving website traffic and generating leads.
- Assisted with vehicle appraisals and location of desired vehicles for purchase.
- Established strategic partnerships with local businesses, increasing brand visibility within the community.
- Collaborated with service department to ensure thorough inspections and repairs on vehicles prior to sale.
- Moved [Number] vehicles in FY [Year] to generate $[Number] in sales.
- Optimized pricing strategies based on market trends, maximizing profit margins while remaining competitive in the industry.
- Developed strong relationships with customers, resulting in increased repeat business and customer satisfaction.
- Forecasted goals and objectives for sales, gross and key expenses on monthly and annual basis.
LEAD TINTER
ATKINS KROLL
03.2018 - 02.2021
- Enhanced customer satisfaction by providing timely and accurate window tinting services.
- Assisted customers in selecting appropriate window tint shades based on their individual needs and preferences.
- Managed inventory of tint materials, tools, and supplies, placing orders as necessary to maintain adequate stock levels.
- Improved workflow efficiency by streamlining the tint application process and reducing material waste.
- Maintained a clean and organized workspace to promote safety and efficiency in the tint shop environment.
- Collaborated with team members to complete large-scale projects within tight deadlines, ensuring client satisfaction.
- Performed thorough inspections of completed work, addressing any issues immediately to ensure customer satisfaction.
- Ensured high-quality results with meticulous attention to detail during each window tint installation.
- Met or exceeded company-defined quality and production goals.
- Inspected glass and vehicles for defects and monitored quality for all completed installations and repairs.
LEAD DETAILER
ATKINS KROLL
02.2014 - 01.2018
- Coordinated effectively with other departments to streamline communication and improve overall project coordination efforts.
- Reduced material waste by optimizing the usage of materials in the detailing process.
- Enhanced team productivity by providing ongoing training and mentoring for junior detailers.
- Expedited project completion by consistently meeting deadlines through effective time management skills.
- Participated in regular quality assurance reviews to maintain high levels of accuracy across all detailing projects.
- Maintained clean, tidy and safe work environment.
- Vacuumed interiors of vehicles to remove dirt and debris.
- Washed, waxed, and buffed vehicle bodies for professional shine.
- Washed cars and trucks daily for auto dealership.
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards.
- Checked quality of work by thoroughly inspecting interior and exterior for additional cleaning requirements.
Education
High School Diploma -
GEORGE WASHINTON HIGH SCHOOL
MANGILAO GUAM06.2013
Skills
- Customer Service
- Sales Team Leadership
- Customer Relationship Management
- Staff Management
- Sales Training
- Purchasing
- Negotiation
- Pricing strategy
- Used car market knowledge
- Time Management
- Decision-Making
- Sales coordination
Accomplishments
- Supervised team of 15 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Documented and resolved vehicle delays which led to having multiple cars out on the lot for vehicle purchasing.
Spending time with love ones and raising my kids to be the best person possible they can be.
To ensure to give them the best knowledge and wisdom they can retain so when they're older they can have an idea of what are the rite things to do in everyday life.
Timeline
LEAD TINTER
ATKINS KROLL
03.2018 - 02.2021
USED CAR SUPERVISOR
ATKINS KROLL
02.2014 - Current
LEAD DETAILER
ATKINS KROLL
02.2014 - 01.2018
High School Diploma -
GEORGE WASHINTON HIGH SCHOOL
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