Senior Finance/ Director of Credit and Collections
Finance Management | Credit Collections Management | Credit and Risk Management
Performance-driven finance management professional with over a 25-year success rate in global AR, Credit, Billing, automation, audit compliance, risk mitigation, collections management, DSO reduction, financial policy development, system integrations, and forecasting models. Experienced mid to high-level management leader. Large AR, Credit, and Billing team environments. Recognized for advanced analytical skills, comprehensive reporting capabilities, oral and written communication, team building and development, and excellent managerial skills.
Manage Global Order to Cash and Credit departments involving structure, escalation actions, and crafting departmental policies
Managed >1B in annual revenue and Global Credit, Billing, and AR Financial Risk process, specific day-to-day managing responsibilities Administrating global procedures and policies, Mentoring, Hiring, firing, evaluating, and promoting credit department employees
Managed >1bn of AR, Billing, Credit and Collections Financial Risk process, and > 30 staff with specific day-to-day managing responsibilities
Created and Established Credit department from ground up. Managed Credit Risk Finance process >300-500m in AR and specific day-to-day managing responsibilities, including analyzing large amounts of data, delegating team workloads to Collections Managers, maintaining documentation, and communicating results to executive management.
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• Billing Automation “Project Rainbow” increased data reliability and cross-functional real-time updates
• Created Bad Debt risk model combined ERP and CRM reducing bad debt by 11% (single digit total %) in year 1
• Implemented predictive models for cash forecasting utilizing various Financial data, Billing Data, and AR Collection data, building logic to provide accurate static, 13-20 week roll forward cash flow.
• Developed a dynamic receivables management model and automated collections utilizing AI, ERP, and Google Workspace.
• Created policies and procedures for O2C (AR, Collections, Cash Applications, Resolution Team, AR Reporting, Billing (Invoicing, Write Off, Credit Adjustments), Bad Debt, AR Reconciliation, AR/ BD Flux Analysis)