Highly motivated individual committed to hard work and intensive analysis. Flexible and polished Senior Research Associate promoting well-developed skills in root cause analysis and quality control.
Overview
10
10
years of professional experience
Work History
Project Manager
Century 21
San Jose, CA
Directed all phases of constructing complex office projects, from initiation, developing a project management plan, execution, performance monitoring to execution and closure.
Conducted meetings with clients to determine project intent, requirements, and budgets.
Collaborated with architects and engineers to develop scopes and implement project plans.
Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
Directed planning, budgeting, vendor selection, and quality assurance efforts.
Managed up to ten projects per year.
Senior Research Analyst
Assurant Specialty Property
Duluth, GA
06.2012 - Current
Developed metrics derived from raw company data to track improvements in organizational efficiency.
Recommended operational improvements based on tracking and analysis.
Assigned tasks to associates, staffed projects, tracked progress, and updated managers, partners, and clients as necessary.
Mapped current processes and offered recommendations for improvement.
Modified, updated, and processed existing policies.
Performed initial client assessment and analysis to begin research process.
Verified data integrity and accuracy.
Researched and updated all required materials needed for firm and partners.
Facilitated off shore and on shore training
Education
Bachelor of Science - Business Administration, Corporate Finance and Investment Management
The University of Alabama, Tuscaloosa, AL
1994
Skills
Root cause Analysis
Data analysis
Finance and accounting
Commercial construction
Compliance
Strategic planning
Advanced understanding of Excel, Microsoft Suite
Facilitator Training
Project planning and development
Loan Origination
Mortgage Insurance
Languages
English
Vietnamese
Timeline
Senior Research Analyst - Assurant Specialty Property
06.2012 - Current
The University of Alabama - Bachelor of Science, Business Administration, Corporate Finance and Investment Management
Real Estate Broker-Salesperson at Independent/ Century 21 Americana (Brokerage)Real Estate Broker-Salesperson at Independent/ Century 21 Americana (Brokerage)