Hoyuen Tang
Summary
Resourceful professional experienced in hotel and security. Known for strong time management and problem-solving skills, contributing to improved service efficiency and client support, ready to make a positive impact. Demonstrates strong learning ability and adaptability, quickly grasping and mastering new tasks and responsibilities.
Overview
12
12
years of professional experience
Work History
Delivery Driver
Amazon Flex
01.2024 - Current
- Delivered packages efficiently to customers' doorsteps using personal vehicle.
- Communicated with customers regarding delivery status and any delays.
- Inspected packages for damage before transportation to ensure quality service.
- Collaborated with team members to streamline delivery processes and improve efficiency.
Health Care Assistant
IHSS
10.2023 - Current
- Assisted clients with daily living activities and personal care.
- Monitored client health and reported changes to nursing staff.
- Implemented care plans in collaboration with healthcare professionals.
- Maintained cleanliness and safety in client environments and equipment.
- Coordinated transportation for clients to medical appointments and therapies.
- Provided emotional support and companionship to clients during visits.
Driver
Lyft And Uber
San Francisco
03.2016 - 06.2024
- Navigated city streets efficiently to ensure timely passenger pickups.
- Maintained vehicle cleanliness and functionality for optimal performance.
- Communicated effectively with passengers to enhance their ride experience.
- Monitored traffic patterns using navigation apps to avoid delays.
- Provided assistance with luggage and special requests for passengers.
Personnel Security Assistant
Marriott Hotel
HongKong
01.2014 - 01.2016
- Processed personnel security applications for hotel staff and contractors.
- Conducted background checks to ensure compliance with hotel security policies.
- Assisted in training new employees on security protocols and procedures.
- Maintained confidential employee records and documentation accurately.
- Coordinated with law enforcement for incident reporting and investigations.
- Assist the hotel in managing event operations to ensure the safety and efficiency of the events.
Education
High School Diploma -
Foreign High School
HongKong06-2014
Some College (No Degree) - Custodial Program
CCSF
05-2026
Skills
- Customer service
- Care coordination
- Time management
- Effective communication
- Team collaboration
- Problem solving
Languages
Chinese (Cantonese)
Native/ Bilingual
mandarin
Limited
English
Elementary
Timeline
Delivery Driver
Amazon Flex
01.2024 - Current
Health Care Assistant
IHSS
10.2023 - Current
Driver
Lyft And Uber
03.2016 - 06.2024
Personnel Security Assistant
Marriott Hotel
01.2014 - 01.2016
High School Diploma -
Foreign High School
Some College (No Degree) - Custodial Program
CCSF