Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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HOLLY PIERCE

Fredericksburg,VA

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

23
23
years of professional experience

Work History

FOH Manager

Majestic RB&G
03.2021 - Current
  • Adhered to safe work practices, food safety regulations, and corporate guidelines.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Addressed guest concerns and resolved all issues to guests' satisfaction.

Owner/Manager of Operations

Yak-a-doo's
01.2006 - 05.2020
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Established foundational processes for business operations.
  • Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Monitored market conditions to set accurate product pricing and take advantage of emerging trends.

Executive Assistant

Associates Property Management
12.2002 - 10.2009
  • Full charge bookkeeping to include AP/AR
  • Scheduled repairs to properties
  • Collections to include basic paralegal duties as necessary
  • In charge of event coordinating for all office staff and functions hosted by the parent company
  • Handled confidential and sensitive information with discretion and tact.
  • Responsible for inventory in office and off-site properties
  • Filed paperwork and organized computer-based information.
  • Updated and maintained confidential databases and records.

Regional Corporate Trainer

Hooters Inc
01.2001 - 10.2007
  • Played major role in a team to establish and open new restaurants
  • Planned and managed training strategies for new employees
  • Created all visual and physical aides to assist in training
  • Taught ABC laws, food safety and marketing as well as self image awareness
  • Could at anytime perform where needed while short staffed
  • Promotional work including, charity galas, professional sporting events, radio and T.V
  • Commercials and local expo events
  • Controlled all HR correspondence between store and corporate office

Education

GED -

Chancellor High School
Fredericksburg, VA

Skills

  • Accounts Payable and Accounts Receivable
  • Coaching and Training
  • Inventory Control Processes
  • Vendor Relationships
  • Quality Standards
  • Accounting Records
  • Customer Accounts Management
  • Organizing and Prioritizing
  • Restaurant Operation
  • Customer Needs Assessments
  • Organizational Efficiency
  • Staff Management

Accomplishments

  • Increased office organization by developing more efficient filing system and customer database protocols
  • Successfully planned and executed corporate meetings, lunches and special events for groups of 20 employees
  • Played major role in opening new stores
  • Created companies first training guides and procedures.

Timeline

FOH Manager

Majestic RB&G
03.2021 - Current

Owner/Manager of Operations

Yak-a-doo's
01.2006 - 05.2020

Executive Assistant

Associates Property Management
12.2002 - 10.2009

Regional Corporate Trainer

Hooters Inc
01.2001 - 10.2007

GED -

Chancellor High School

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HOLLY PIERCE