Hannah Potts
Centreville,Virginia
Summary
Dynamic Operational Coordinator with a proven track record at Lennar, excelling in event management and training development. Adept at enhancing team performance and streamlining processes, I effectively coordinated community outreach initiatives and facilitated onboarding programs, ensuring compliance and operational excellence. Strong organizational skills and a commitment to quality drive my success in diverse environments.
Overview
17
17
years of professional experience
Work History
Office Manager/Executive Assistant
Lennar
05.2024 - Current
- Oversee office inventory, ordering and requisitions and stocking and shipment receiving.
- Control resources and assets for department activities to comply with industry standards and government regulations.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Leverage data and analytics to make informed decisions and drive business improvements.
- Reduce waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Cultivate positive rapport with fellow employees to boost company morale and promote employee retention.
Operations Coordinator
Lennar
06.2019 - 05.2024
- Conduct new associate onboarding and facilitate all new hire training
- Plan company and department special events, coordinate all charitable acts and community outreach
- Prepare training materials and presentations
- Assist Division President and Vice Presidents with special projects as assigned.
Construction Coordinator
Lennar
08.2016 - 06.2019
- Responsible for ensuring accuracy of home production data, maintaining safety records and reports, filing permits, plans and other construction documents as needed within internal file system
- Coordinate with municipalities and utility providers to order and install utility connections to all homes
- Act as primary administrative resource for Construction Department and provide daily office support to the VP of Construction
Team Captain
Glory Days Grill
11.2007 - 02.2025
- Highly skilled at dealing with guest-related issues, time management, organization and successful training techniques.
Administrator, Front of House Manager
FANFARE Eatery
04.2013 - 07.2016
- Responsible for scheduling, new hire screening, interviews and onboarding
- Payroll data processing, recording invoices and balancing account statements
- Placing and receiving shipments from various vendors based upon inventory and profit/loss reports
- Onsite technical support of the Point of Sale system
- Tracking and recording sales and labor variances
- Coordinating marketing and catering events
- Compliance audits which include I-9 and W-4 verification and ensuring facilities meet or exceed current industry safety standards.
Food and Beverage Manager
Heritage Hunt Golf and Country Club
08.2015 - 03.2016
- Responsible for attending to wait staff and guest needs, training new front-of-house employees, managing private events as needed, correction of club member statement discrepancies from the food and beverage department, processing invoices for accounts payable.
- Facilitate Banquet Event Order (BEO) meetings weekly to ensure success of all private events in collaboration with executive chef and events manager.
Education
Associate’s Degree - Business Administration, Management and Operations
Northern Virginia Community College
ELI12.2026
General Studies -
Centreville High School
Centreville, VA05.2010
Skills
- Event Management
- Accounts Payable
- Payroll Processing
- Training and Development
- Customer Relations
- Staff Management
- Compliance Monitoring
- Human Resources
- Senior Leadership Support
- Budgetary Planning
Timeline
Office Manager/Executive Assistant
Lennar
05.2024 - Current
Operations Coordinator
Lennar
06.2019 - 05.2024
Construction Coordinator
Lennar
08.2016 - 06.2019
Food and Beverage Manager
Heritage Hunt Golf and Country Club
08.2015 - 03.2016
Administrator, Front of House Manager
FANFARE Eatery
04.2013 - 07.2016
Team Captain
Glory Days Grill
11.2007 - 02.2025
Associate’s Degree - Business Administration, Management and Operations
Northern Virginia Community College
General Studies -
Centreville High School
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