HRISIMIRA PHILIPPE

- Breakfast Menu Expertise: Extensive knowledge of First Watch's breakfast menu offerings, including ingredient details, preparation methods, and nutritional information, enabling effective upselling and personalized recommendations for guests.

- High-Volume Service: Proven ability to thrive in a fast-paced environment, efficiently managing multiple tables and ensuring prompt, attentive service to accommodate First Watch's breakfast rush.

- Exceptional Customer Service: Dedication to providing a warm and welcoming experience for guests, with a focus on exceeding their expectations through personalized attention, anticipating needs, and resolving any concerns promptly and professionally.

- Communication Skills: Clear and concise verbal communication abilities to effectively relay guest orders to the kitchen, collaborate with colleagues, and engage with guests in a friendly and professional manner.

- Beverage Knowledge: Extensive familiarity with cocktail recipes, ingredients, and garnishes, as well as a comprehensive understanding of wine and champagne selection, allowing for informed recommendations and suggestions to guests.

- Customer Service Excellence: Dedication to providing exceptional service to patrons, including attentive engagement, friendly demeanor, and personalized attention to ensure guest satisfaction and loyalty.

- Menu Mastery: Thorough understanding of Lorusso's Newport's breakfast menu offerings, including food items, ingredients, and preparation methods, enabling effective communication and upselling to guests.

- High-Volume Efficiency: Proven ability to thrive in fast-paced environments, managing multiple tasks simultaneously, prioritizing orders, and delivering prompt service to both bar and dining area patrons during peak hours.

- Historical Knowledge: Deep understanding of the history, architecture, and significance of The Breakers and other historic properties managed by the Preservation Society of Newport County, enabling engaging and informative tours for visitors.

- Guest Engagement: Skilled in creating interactive and memorable experiences for visitors through engaging dialogue, answering questions, and encouraging participation during tours, ensuring a positive and enriching visit.

- Customer Service Excellence: Dedication to providing excellent customer service, including welcoming guests warmly, addressing inquiries courteously, and accommodating special requests to enhance the overall visitor experience.

- Team Collaboration: Collaborative attitude and ability to work effectively with fellow tour guides, museum staff, and volunteers to coordinate tour schedules, share knowledge, and support the overall mission of the Preservation Society of Newport County.

- Upselling Skills: Skilled in promoting menu items, specials, and promotions to increase sales and enhance guest experience, while maintaining a professional and non-intrusive approach to sales.

- Multitasking Abilities: Efficiently manages multiple tables and tasks simultaneously, prioritizing orders, coordinating with kitchen staff, and ensuring timely service delivery during busy dining periods.

- POS Proficiency: Proficient in using point-of-sale systems to accurately input orders, process payments, and manage transactions efficiently, contributing to the smooth operation of restaurant service.

- Communication Skills: Clear and effective verbal communication abilities to interact with guests professionally, relay order details accurately to kitchen staff, and collaborate with colleagues to ensure seamless service.

- Fine Dining Experience: Proven track record of providing exceptional service in a fine dining setting, demonstrating a sophisticated understanding of hospitality standards and guest expectations.

- Menu Knowledge: Extensive familiarity with M Waterfront Grille's menu offerings, including ingredients, preparation methods, and recommended pairings, enabling informed recommendations and personalized service for guests.

- Wine and Beverage Expertise: Knowledgeable about wine varietals, spirits, and specialty cocktails offered at M Waterfront Grille, with the ability to make appropriate recommendations and provide detailed descriptions to enhance the dining experience.

- Upselling Skills: Skilled in upselling menu items, beverages, and special promotions to increase revenue and enhance guest satisfaction, while maintaining a genuine and non-intrusive approach to sales.

- Product Knowledge: Extensive familiarity with the store's clothing and souvenir offerings, including styles, sizes, and pricing, enabling informed recommendations and personalized assistance to customers.

- Salesmanship: Proven ability to effectively upsell and cross-sell products to increase sales and enhance the shopping experience for customers, while maintaining a customer-focused and non-aggressive approach.

- Communication Skills: Clear and effective verbal communication abilities to interact with customers, answer questions, and provide assistance, as well as collaborate with colleagues and management to ensure seamless operation

- Jewelry Expertise: Proficient knowledge of various types of jewelry, including gemstones, metals, and designs, enabling accurate product descriptions, recommendations, and assistance to customers.

- Consignment Understanding: Familiarity with the consignment process, including pricing, negotiation, and documentation, to effectively assist consignors and facilitate consignment transactions.

- Customer Service Excellence: Dedication to providing exceptional customer service, including greeting customers warmly, engaging with them to understand their needs, and providing personalized assistance and recommendations.

- Product Presentation: Skillful in showcasing jewelry and consignment items attractively, arranging displays to highlight the unique features and quality of the products, and creating a visually appealing shopping environment.

- Culinary Expertise: Proficient in preparing and cooking a variety of grilled sandwiches and other menu items according to D'Angelos' recipes and standards, ensuring consistency and quality in every dish.

- Food Safety and Sanitation: Knowledgeable about food safety protocols, including proper handling, storage, and preparation of ingredients, as well as adherence to sanitation guidelines to maintain a clean and hygienic kitchen environment.

- Cooking Techniques: Skilled in various cooking methods such as grilling, sautéing, and frying, with the ability to monitor temperatures, adjust cooking times, and ensure optimal flavor and texture of dishes.