HRITIK MANOHAR GUJAR
West Haven
Summary
User-focused Digital Marketing graduate student with 2.5+ years of experience in content moderation, policy enforcement, quality audits, risk analysis, and cross-functional collaboration. Adept at reviewing high-volume UGC, identifying violations, enhancing workflows, and supporting platform integrity and online safety. Seeking a Content Moderation Specialist role to support user safety, trend analysis, and operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Content Moderator
Accenture
Mumbai
12.2022 - 05.2024
- Reviewed 1,500+ user-generated listings weekly, ensuring accuracy and compliance with platform policies, community guidelines, and product-specific requirements.
- Designed and refined moderation workflows and in-product language to ensure clarity, consistency, and compliance.
- Identified and escalated emerging content trends, violations, and edge cases, contributing to improved safety and policy refinement.
- Conducted routine quality audits and supported QA processes, improving moderation workflow efficiency by 15%.
- Leveraged internal dashboards to monitor performance metrics, content patterns, and enforcement accuracy; generated weekly summary reports for leadership.
- Collaborated with policy, product, engineering, and design teams to refine taxonomy, improve content hierarchy, and enhance user experience.
- Simplified complex policy updates into clear documentation and training materials.
Education
Master of Science - Digital Marketing
Sacred Heart University
Fairfield, CT12.2025
Bachelor of Commerce -
Mumbai University
Mumbai, India05.2021
Skills
- Content Moderation
- Trust & Safety
- Policy Enforcement
- UGC Review
- Quality Assurance
- Risk Analysis
- Trend Identification
- Google Sheets
- Pivot Table
- VLOOKUP
- SQL
- JIRA
- Microsoft Office
- Figma
- CRM Systems
- Google Analytics
- E-commerce
- Workflow Optimization
- Documentation
- Cross-functional Collaboration
Websites
Certification
Digital Marketing Virtual Experience, Forage
Personal Information
Title: Content Moderator
Accomplishments
Received Accenture’s Trust & Safety Employee Excellence Award for consistently delivering top-tier accuracy, sound judgment, and reliable decision-making while reviewing high-risk and sensitive content.
Timeline
Content Moderator
Accenture
12.2022 - 05.2024
Master of Science - Digital Marketing
Sacred Heart University
Bachelor of Commerce -
Mumbai University