Marisabel Candelario
San Juan,PR
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Implementation Specialist III
ADP
08.2018 - Current
- Managed multiple implementation projects concurrently, maintaining strict deadlines without compromising quality or scope.
- Conducted detailed requirements analysis for each project, creating customized solutions based on client needs.
- Provided ongoing support to clients post-implementation, addressing any concerns or issues promptly and professionally.
Client Support Specialist II
ADP
04.2010 - 08.2018
- Managed multiple tasks simultaneously, ensuring all deadlines were met without compromising quality standards.
- Interacted with team members across departments to research and resolve customer issues.
- Achieved high levels of customer satisfaction, consistently meeting or exceeding performance metrics.
Education
Associate Degree - Computer And Information Sciences
Universidad Interamericana
Rio Piedras, PR2000
Skills
- Excellent communications skills
- Project Planning
- Client training
- Problem-Solving
- Bilingual in Spanish & English
- Software Implementation
Accomplishments
2021 MAS East Associate Recognition
2022 Febuary Associate Recognition Award
50+ myMoments from peers, sales and leaders
Mentoring New Hires
FY24 NPS 90%
References
Available upon request
Languages
English
Spanish
Timeline
Implementation Specialist III
ADP
08.2018 - Current
Client Support Specialist II
ADP
04.2010 - 08.2018
Associate Degree - Computer And Information Sciences
Universidad Interamericana
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