1. Manage all consulates related affairs and tasks such as issuing Visa, processing passports and document authentication.
2. Screen, reply, process and manage emails, phone calls with professional attitude and prompt assistance.
3. Greet Visa and document applicants with diplomatic and government information.
4) Create solutions for Visa/Document applicants to resolve problems and concerns.
4. Utilize proprietary government and confidential software to ensure diplomatic, compliance and confidential documentation.
5. Proficiency in Microsoft word, Excel and other related self-worth.
6) Fluent in mandarin Chinese and English.