Heather S. Hollister
Freelance
Shorewood,WI
20
years of professional experience
Academic Librarian bringing a copy editor’s focus on accuracy, style consistency, and fact checking to support students, faculty, and researchers. Applies careful review skills to research support, information organization, and clear communication across academic materials. Brings deadline discipline and feedback-driven editing habits to help maintain reliable library services and polished instructional content.
Work History
Copy Editor
19 Years 7 Months- Edited and proofread diverse content for clarity, grammar, and adherence to style guides.
- Collaborated with writers to enhance narrative flow and ensure consistent tone across publications.
- Implemented editorial guidelines that improved overall quality and coherence of published materials.
- Provided editorial services and manuscript feedback for multiple clients, ensuring clarity, consistency, and accuracy.
- Edited and proofread diverse content to ensure clarity, coherence, and adherence to style guidelines.
- Collaborated with authors and clients to refine messaging and improve overall narrative quality.
Editor
1 Year- Conducted thorough copy edits on press releases, enhancing overall quality and adherence to grammatical standards.
- Cultivated and managed partnerships with clients, ensuring alignment with their editorial objectives and needs.
- Coordinated daily correspondence, including 20+ emails, phone calls, and press release submissions, to ensure timely responses.
- Coordinated editorial calendars, ensuring on-schedule delivery of materials to multiple platforms.
- Maintained open lines of communication with authors throughout the editing process, resulting in smoother collaborations.
Adjunct Librarian
1 Year- Delivered reference services to students and faculty in person, over telephone, and via instant message, enhancing research support and accessibility.
- Planned and implemented library instruction for general and subject specific classes, fostering information literacy and academic success.
- Developed and maintained subject and class specific online research guides via LibGuides platform, streamlining access to essential academic resources.
- Guided patrons in research methodologies and resource utilization.
- Developed instructional materials to enhance information literacy programs.
- Assisted patrons in navigating databases, search engines, and catalogs for efficient retrieval of information needed for their projects or assignments.
- Provided exceptional customer service through responsive communication via email, phone calls, chat sessions, or face-to-face interactions with patrons.
HR Assistant
5 Months- Streamlined personnel form processing, ensuring timely and efficient completion.
- Managed retention schedules for various personnel forms and files to ensure compliance.
- Maintained and organized hard copy personnel files for easy access and retrieval.
- Managed employee records and maintained confidentiality in compliance with HR policies.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
Reference Librarian
4 Years- Facilitated daily interactions with 20+ clients, delivering tailored research insights via various communication channels.
- Created and maintained searchable database of young adult and children's books, reducing search time and frustration for students.
- Edited and awarded Jewel Grant for Education as part of Career Services Team, facilitating adoption of new career services program and contributing to 85% retention increase among users.
- Nominated 3 times for Excellence in Customer Service Award.
- Conducted comprehensive reference interviews to assess user needs and provide tailored information services.
- Developed instructional materials and workshops to enhance information literacy among students and faculty.
- Evaluated library resources and databases, ensuring access to current and relevant materials for the academic community.
- Assisted library patrons with resolving computer problems.
- Enhanced library patron satisfaction by providing timely and accurate information through expert research and reference services.
- Evaluated current collections regularly to identify outdated or underused materials for removal or replacement with more relevant content.
- Managed the acquisition, organization, and maintenance of print and electronic resources to ensure a comprehensive collection for users.
- Trained new staff members on reference procedures and techniques, ensuring consistent high-quality service delivery across the team.
- Worked with teachers to provide students with lifelong learning and research skills.
Composition Instructor
2 Years- Designed and delivered engaging instruction in English grammar, composition, and critical thinking to diverse groups of 20 – 25 students, fostering critical skills essential for academic success.
- Evaluated and graded 75 papers per session, ensuring timely feedback and maintaining accurate records to support student progress.
- Facilitated online course engagement through Blackboard content management program, enhancing student interaction and learning experience.
- Developed and implemented engaging curriculum for diverse student populations.
- Facilitated interactive learning experiences to enhance student participation and comprehension.
Education
Courses toward Publishing Certificate
Master of Library and Information Science
Master of Letters Creative Writing
Bachelor of Arts - English Language and Literature
Skills
Editing and proofreading expertise on screen and in print
Creation and adherence to multiple style guides
Crafting and editing of education copy
electronic publications
and marketing materials
Copy editing
Line editing
Adept at research and fact checking across a variety of print and electronic resources
Manuscript editing
Editorial workflow management
Adobe Creative Suite
Macintosh and PC Operating Systems
Information architecture
Editorial calendar management
EXPERIENCE
Nominated 3 times for Excellence in Customer Service Award.
Timeline
Editor
Marketwired
01.2013 - 01.2014Read More
HR Assistant
ABM (via Smart Resources Staffing)
05.2012 - 10.2012Read More
Adjunct Librarian
Elgin Community College
01.2012 - 01.2013Read More
Reference Librarian
Baker College
01.2008 - 01.2012Read More
Composition Instructor
Oakland Community College
01.2008 - 01.2010Read More
Copy Editor
Freelance
01.2007 - CurrentRead More
University of Michigan
Bachelor of Arts from English Language and Literature
Read More
University of St. Andrews
Master of Letters Creative Writing
Read More
Ryerson University
Courses toward Publishing Certificate
Read More
Wayne State University
Master of Library and Information Science
Read More