H. Thorne Sotelo
Corona,CA
Summary
Adept at fostering patient comfort and managing retail environments, I excelled at Inland Respite by enhancing patient wellbeing and consistently surpassing sales targets at H&M. Skilled in hygiene maintenance and POS operations, my approach combines compassionate support with efficient customer service, achieving significant trust and operational efficiency.
Overview
5
5
years of professional experience
Work History
Respite Care Provider
Inland Respite
Corona, CA
01.2023 - Current
- Provided safe environments for patients, addressing potential hazards and maintaining cleanliness in living spaces.
- Assisted patients with personal hygiene tasks, promoting dignity and wellbeing.
- Enhanced patient comfort with compassionate and attentive support during daily activities.
- Developed strong rapport with patients, fostering trust and open communication while providing respite care services.
Retail Sales Associate
H&M
Riverside, CA
07.2019 - 11.2022
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Greeted customers and helped with product questions, selections, and purchases.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
Education
High School Diploma -
Santiago High School
Corona, CA06.2019
Skills
- Emotional Support
- Hygiene maintenance
- Transportation Services
- Teamwork and Cooperation
- Ability to Lift
- CPR Certification
- Customer Service
- POS system operations
Languages
Spanish
Native or Bilingual
Timeline
Respite Care Provider
Inland Respite
01.2023 - Current
Retail Sales Associate
H&M
07.2019 - 11.2022
High School Diploma -
Santiago High School