Summary
Overview
Work History
Education
Skills
Reference
Timeline
Generic

Hector Arroyo

Watertown,NY

Summary

Hardworking Mechanic successful at completing inspections, maintenance and repairs on Diesel vehicles. Quality-driven and disciplined nature, with strong skills in investigating problems and developing successful solutions. Hardworking Master Automotive Technician successful at correcting mechanical problems, completing routine maintenance and improving vehicle operations. Competent Driver with excellent organizational and multitasking skills dedicated to achieving challenging delivery timetables. Trained in basic maintenance, repairs and vehicle maintenance. Detail-oriented in meeting daily business and customer needs. Punctual Driver with unprecedented talents in truck operations, loading and unloading and route coordination. Experience in operating and driving various trucks to transport goods and materials. Committed to ensuring delivery within specified timeframes.

Overview

13
13
years of professional experience

Work History

Mechanic And Heavy Equipment Driver

American Auto Parts Inc.
03.2017 - 11.2020
  • Improved vehicle performance by conducting thorough inspections and identifying necessary repairs.
  • Reduced downtime for clients by efficiently completing maintenance tasks and repairs on time.
  • Enhanced customer satisfaction with prompt diagnosis and resolution of complex mechanical issues.
  • Collaborated with team members to complete large-scale projects, ensuring timely completion and high-quality workmanship.
  • Streamlined repair processes by maintaining a well-organized and clean workspace, contributing to increased productivity.

Towing Operator

Escobar Towing Service
01.2009 - 03.2015
  • Enhanced customer satisfaction by providing timely and efficient towing services.
  • Maintained a safe work environment by adhering to strict safety guidelines and regulations during towing operations.
  • Increased company efficiency by effectively managing multiple towing requests simultaneously.
  • Ensured the safe transportation of vehicles with proper securing techniques and equipment usage.
  • Collaborated with dispatchers for smooth coordination, resulting in faster response times and improved service quality.

Customer Service

Marshalls
09.2007 - 02.2009
  • Trained and supervised staff to provide highest level of customer service.
  • Worked with customer service to handle escalated customer issues.
  • Welcomed and greeted guests and delivered outstanding customer service.
  • Provided exceptional customer service and consistently performed quality services.

Education

High School Diploma -

Luis H. Verrone
Canovanas,PR
08.2006

Diploma - Diesel Mechanics

Community Vocational School Carlos F. Daniels
Carolina, PR
08.2006

Skills

  • Hydraulic Repair
  • Vehicle Inspections
  • Mechanical Systems
  • Electrical System Rewiring
  • Vehicle Test Drives
  • Hand and Power Tools
  • System Upgrades

Reference

Reference #1

Name: Sandro Rivera Rivera 

Occupation: Retire

City, State: Philadelphia,PA

Phone #: 787-514-7081


Reference #2

Name: Maria Morales

Occupation: Wendy's Manager

City, State: Worcester MA.

Phone #: 787-902-3548


Reference #3 

Name: Ana Rivera Sosa

Occupation: Retire

City, State: Canovanas,PR


Timeline

Mechanic And Heavy Equipment Driver

American Auto Parts Inc.
03.2017 - 11.2020

Towing Operator

Escobar Towing Service
01.2009 - 03.2015

Customer Service

Marshalls
09.2007 - 02.2009

High School Diploma -

Luis H. Verrone

Diploma - Diesel Mechanics

Community Vocational School Carlos F. Daniels

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Hector Arroyo