Dynamic professional with a diverse background encompassing customer service, finance, and international sourcing in the wholesale fabric industry. Proven ability to manage wholesale orders from Thailand and China, ensuring exceptional customer service and handling financial aspects, including currency exchange rates. Demonstrated commitment to continuous learning by proactively pursuing online neurology courses, specializing in neuropharmacy during the pandemic. Skilled educator, effectively imparting knowledge of neuropharmacology to individuals interested in pharmacy. Successful completion of GED and IELTS examinations, complemented by additional knowledge in anatomy, microbiology, physiology, and pathology. Practical experience gained through a one-month training program at Seven Eleven. An adaptable, lifelong learner dedicated to delivering excellence in all professional endeavors.
I began my employment at 7-Eleven on December 20th and successfully completed my tenure on January 10th, acquiring a comprehensive understanding of the store's operational processes within a span of just 20 days. During this time, I gained valuable skills in managing customer inquiries and resolving issues effectively. Additionally, I developed proficiency as a cashier, efficiently handling transactions and ensuring accurate financial management. Furthermore, I mastered tasks such as restocking and organizing the cooler, baking a variety of snacks and cookies, operating coffee roasting machines, and various other responsibilities. Notably, I discovered the profound impact of exceptional customer service. By warmly welcoming customers with a smile and genuine hospitality, I cultivated a loyal customer base who frequented the store regularly. I also recognized the significance of employee greetings and expressions of gratitude, which played a pivotal role in fostering positive interactions.