Hi, I’m
HU XIAO
Product Manager
Houston,TX
Summary
Product Manager with 6 years' experience in tech and e-commerce industries, consistently leading cross-functional teams, optimizing budgets, and launching high-quality products on time. Skilled in fostering teamwork and continuous improvement. Exceptional communicator and negotiator, dedicated to building strong relationships with stakeholders and clients. Passionate about crafting elegant user experiences and driving customer-centric solutions.
Overview
6
years of professional experience
6
years of post-secondary education
Work History
Win.IT America, IncHouston, TX
B2B Product Manager
10.2022 - 05.2023
Job overview
- Led team of 15 professionals (installation, engineering, service vendors, customers) to introduce and launch automation via robotic products to transform e-commerce process, resulting in 60% increase in efficiency and 35% reduction in labor costs.
- Utilized data analytics to monitor product performance, identify areas for improvement, and make data-driven decisions, resulting in 25% increase in product efficiency.
- Analyzed customer pain points, defined user requirements, developed and implemented customer-centric product strategy, focusing on reducing friction and cognitive load for users.
- Collaborated with sales and professional services teams to identify new growth opportunities and product partnership opportunities.
- Defined product metrics, Managed product roadmap and P&L, demonstrating strong business and technical acumen.
- Fostered positive relationships with large enterprises, including Facebook and Google, to explore new product partnership opportunities.
- Demonstrated commitment to continuous improvement by staying up to date with industry trends and best practices and applying this knowledge to improve product outcomes.
- Applying market research findings to prototype Virtual Try-On feature for Shein and Temu Mobile Shopping Apps.
Modec Offshore Production Systems Pte. LtdSingapore, Singapore
Product Owner
08.2015 - 03.2020
Job overview
- Successfully led 30+ professionals in launching, customizing and optimizing 3 tech products for Offshore (firefighting system, oil/water separator, instrument air supply), achieving 95% on-time delivery.
- Managed product roadmaps; budgets up to $15M, tracking expenses and optimizing resource allocation, resulting in 10% reduction in project costs.
- Developed and implemented product features, and quality control plan resulting in 98% client satisfaction rating and 90% reduction in project defects.
- Collaborated with stakeholders, including clients, vendors, and internal teams, to ensure that user requirements were met, and expectations were managed effectively.
- Fostered culture of teamwork and collaboration, encouraging open communication and constructive feedback to drive project success.
Education
UIUCUrbana, IL
MBA from Technology Management
08.2021 - 08.2022
Nanyang Technological University of SingaporeSingapore
Master of Science from Mechanical Engineering
08.2016 - 08.2018
Nanyang Technological University of SingaporeSingapore
Bachelor of Science from Mechanical Engineering
08.2012 - 08.2015
Skills
Mobile User Experience
Product Strategy
JIRA
Figma
Teamwork and Collaboration
Product Roadmap Management
Leadership & Team Management
Communication & Negotiation
Robotics
Mechanical Engineering
Ebay
Order Fulfillment
Supply Chain
WMS
Vendor Management
Timeline
B2B Product Manager
Win.IT America, Inc
10.2022 - 05.2023
UIUC
MBA from Technology Management
08.2021 - 08.2022
Nanyang Technological University of Singapore
Master of Science from Mechanical Engineering
08.2016 - 08.2018
Product Owner
Modec Offshore Production Systems Pte. Ltd
08.2015 - 03.2020
Nanyang Technological University of Singapore
Bachelor of Science from Mechanical Engineering
08.2012 - 08.2015