Huanda Silva
Framingham,MA
Summary
Accomplished Administrative/Clinical Cross-Training RDA with a strong commitment to delivering exceptional patient care and optimizing office workflow. Proven track record in maintaining an organized workplace and implementing best practices that enhance operational efficiency. Core competencies include patient management, clinical assistance, and administrative support, aimed at improving overall practice performance.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Administrative/Clinical Crossed Trained, RDA
Company confidential
Wellesley
01.2018 - Current
- Effectively managed patient scheduling, recall list, confirming patients, collecting co-pays, insurance verification, and financial transactions.
- Discuss treatment plans with patients, and schedule appointments accordingly.
- Assisted in transitioning the office to a paperless environment.
- Guided team through chart treatment planning procedures.
- Provided chairside assistance to the dentist during various procedures, fabricated chairside temporaries, and trained on the 3Shape scanner.
- Ordering, inventory, and making sure the office is on budget. Streamlined inventory processes for a non-profit organization.
- Conducted marketing tasks for Clear Correct and Zoom Whitening.
- Managed scheduling of continuous professional education.
- Implemented workplace safety protocols in line with OSHA standards.
Compliance Officer
Dr.Cove & Kehoe Family Dentistry
Ashland
01.2014 - 01.2018
- Supported four-handed dental procedures efficiently, and CAD/CAM trained.
- Lead assistant for periodontal procedures.
- Conducted lab work including fabricating retainers and guards.
- Monitored employee adherence to company policies, laws, and regulations.
- Coordinated morning huddle discussions.
Managed Dental Assistant and Staff
Framingham Family Dentistry
Framingham
01.2009 - 01.2014
- Front desk responsibilities include scheduling patients, checking patients' eligibility, and treatment planning.
- I specialize in assisting with periodontics, cosmetics, and implant dentistry.
- Orthodontics (Invisalign, Six Month Smiles, and Clear Correct)
- In-office whitening (Zoom and Glow).
Education
High School Diploma - Certified Nurse Assistant
Joseph Keefe Regional Technical School
Framingham, MA01.2011
Skills
- Dentrix
- Eagle Soft
- SoftDent
- Skilled in 3Shape Digital Scanning
- CAD Software Proficiency
- Excellent dental assistant with extensive experience and knowledge in general dentistry and all specialties
- Prioritizes work while managing multiple tasks, self-directed, organized, and prior
- Communication: English and Portuguese
- Efficient Learner
- Computer: Microsoft Word, PowerPoint, and Excel
- Highly motivated and an excellent team player
- Email correspondence
Certification
- Certified Dental Assistant (CDA)
- OSHA Training
- CPR
- Dental Radiology from the Goldmann School of Dentistry
References
References available upon request.
Timeline
Administrative/Clinical Crossed Trained, RDA
Company confidential
01.2018 - Current
Compliance Officer
Dr.Cove & Kehoe Family Dentistry
01.2014 - 01.2018
Managed Dental Assistant and Staff
Framingham Family Dentistry
01.2009 - 01.2014
- Certified Dental Assistant (CDA)
- OSHA Training
- CPR
- Dental Radiology from the Goldmann School of Dentistry
High School Diploma - Certified Nurse Assistant
Joseph Keefe Regional Technical School
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