Summary
Work History
Education
Skills
Languages
Timeline
Generic

Claudia Hernandez

Miami,FL

Summary

Proven to excel in high-pressure environments, I leveraged my exceptional customer service and cash handling skills at Chipotle to enhance guest satisfaction and streamline operations. My adeptness at multitasking and commitment to cleanliness standards significantly contributed to a positive dining experience, showcasing my ability to meet and exceed employer expectations. Motivated [Job Title] with engaging personality and flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences. Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Work History

Server

Chipotle
01.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Education

No Degree - English-as-a-Second-Language Education

The English Center - Miami-Dade County Public Schools
Miami, FL
06.2025

High School Diploma -

Jose Marti IPU
Ciego De Avila, Cuba
06.2016

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement
  • Professional Appearance
  • Cleanliness standards
  • Menu Memorization
  • High-volume dining

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Server

Chipotle
01.2024 - Current

No Degree - English-as-a-Second-Language Education

The English Center - Miami-Dade County Public Schools

High School Diploma -

Jose Marti IPU
Claudia Hernandez