Hubert Thomas
Silver Spring,MD
Summary
Proven team player and adaptable professional, excelled in fast-paced environments at The Warwick Towers and Carr-i-med. Demonstrated exceptional vehicle operation skills and a strong commitment to reliability. Enhanced customer loyalty and operational efficiency through innovative process improvements and exemplary service. Skilled in both collaborative and independent work settings, consistently achieving and surpassing goals.
Overview
12
12
years of professional experience
Work History
Valet Parking Attendant
The Warwick Towers
11.2019 - 05.2024
- Explained parking rates and retrieval procedures to guests upon arrival.
- Demonstrated excellent driving skills, safely navigating through busy traffic conditions while transporting vehicles.
- Maintained accurate records of parked vehicles'' locations within the designated area, ensuring faster retrievals.
- Achieved efficient workflow through clear communication with fellow team members during peak hours of operation.
- Contributed to positive guest experiences by offering prompt assistance and addressing concerns effectively.
- Upheld company policies consistently, ensuring adherence to dress code, punctuality, and professional conduct standards among staff members.
- Issued ticket stubs and placed numbered tags on windshields to assist customers with locating vehicles.
- Prevented potential accidents by adhering to strict safety protocols when operating vehicles in confined spaces.
- Assisted in training new employees, sharing best practices for safe driving techniques and exceptional customer service skills.
- Ensured vehicle safety by performing thorough inspections before and after each parking assignment.
- Reduced wait times for customers by quickly identifying their vehicles upon arrival at the valet stand.
- Assisted guests with luggage, maintaining a courteous and professional demeanor at all times.
- Maximized space utilization by strategically organizing the parking lot to accommodate more vehicles.
- Parked and retrieved automobiles, successfully driving both manual and automatic vehicles.
- Inspected vehicles prior to parking and during retrieval to detect damage.
- Lifted and removed barricades to open or close parking areas.
- Maintained a clean work environment, keeping the valet area free of debris and hazards.
- Increased customer loyalty by providing personalized service based on individual preferences and needs.
- Improved overall efficiency of the valet operation by suggesting improvements in processes or equipment utilized.
- Expedited vehicle retrieval process by utilizing an effective key management system for quick access to keys when needed.
- Kept parking lot usage orderly by enforcing parking regulations.
- Monitored parking space availability to direct customers to open spots quickly.
- Assisted drivers with locked vehicles or in need of jump-starts to facilitate access to vehicles quickly and safely.
- Patrolled parking areas regularly to identify security, safety or vehicle concerns.
- Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Escorted drivers to vehicles and helped load or carry large items.
- Removed safety hazards, soiled items, and trash from customer areas.
D
Carr-i-med
06.2012 - 08.2017
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Associate of Arts - Theology
Gobal Beyt Mikra Bible Collage
McDonough, GA11-2021
Skills
- Team player mentality
- Adaptable to change
- Vehicle parking and retrieval
- Reliability and punctuality
- Vehicle operation
- Pastry chef
- Driver
Timeline
Valet Parking Attendant
The Warwick Towers
11.2019 - 05.2024
D
Carr-i-med
06.2012 - 08.2017
Associate of Arts - Theology
Gobal Beyt Mikra Bible Collage
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