Huda Al-musawi
Orting
Summary
Experienced Operations Manager with a strong background in managing teams, streamlining processes, and improving operational efficiency. Skilled in recruitment coordination, supplier diversity, and cross-functional collaboration. Proven track record of building relationships with clients and stakeholders while maintaining data integrity and customer satisfaction
Overview
12
12
years of professional experience
Work History
MANAGER OF OPERATIONS
NORTHWEST MOUNTAIN SUPPLIER DEVELOPMENT COUNCIL
07.2023 - Current
- Manage day-to-day activities to ensure smooth and efficient operations, including production, logistics, and service delivery
- Identify, develop, and implement processes and procedures to enhance productivity and operational efficiency
- Lead and supervise operational teams, including hiring, training, and evaluating staff performance
- Develop and manage budgets, track expenditures, and identify cost-saving opportunities
- Collaborate with senior management to develop and execute strategic plans and operational goals
- Monitor and maintain quality standards to ensure products and services meet organizational and customer expectations
- Oversee and coordinate various projects, ensuring they are completed on time, within scope, and within budget
- Analyze operational data and performance metrics to identify trends, issues, and areas for improvement
- Prepare and present reports to senior management
- Enhance customer satisfaction by addressing service issues, implementing feedback mechanisms, and ensuring high service quality.
MANAGER OF CERTIFICATION & MBE SERVICES
NORTHWEST MOUNTAIN SUPPLIER DEVELOPMENT COUNCIL
07.2018 - 07.2023
- Processed certification and recertification applications for corporate members, ensuring compliance with National Minority Supplier Council rules and regulations
- Certified, developed, connected, and advocated for minority-owned businesses, driving growth and success for diverse suppliers in a seven-state region
- Presented on certification to banks, nonprofit agencies, and private corporations, educating key stakeholders on the value of diversity and inclusion in supplier networks
- Represented the Northwest region on the board, providing regular updates and insights on regional and national supplier diversity trends and issues
- Successfully recruited 270 new minority business enterprises, expanding the diversity of the supplier network and supporting economic development in underserved communities
- Planned and executed a successful 200-person certification workshop, demonstrating exceptional event planning and management skills
- Administered daily operations to ensure adherence to National Minority Supplier Council rules and regulations, maintaining high standards of excellence and compliance
- Cultivated strong business relationships with corporate members and MBEs, building trust and collaboration across diverse stakeholders
- Oversaw office assistant position, providing mentorship and guidance to support professional growth and development.
TALENT SUCCESS COORDINATOR
THE MOM PROJECT
08.2021 - 01.2023
- Build and maintain strong relationships with clients and candidates, acting as the main point of contact for all communication and coordination
- Provide guidance and support to candidates throughout the scheduling process, answering questions, addressing concerns, and ensuring a positive candidate experience
- Coordinate interviews between candidates and hiring managers, managing scheduling, logistics, and communication throughout the process
- Manage and track candidate data and progress, ensuring all information is accurate, up to date
- Collaborate with cross-functional teams, including HR, operations, and sales, to ensure seamless execution of the recruitment process
- Maintain accurate and complete records of all candidate interactions, ensuring a high level of data integrity and security
- Participate in team meetings and provide regular updates.
ACCOUNT SPECIALIST
THE MOM PROJECT
12.2021 - 08.2021
- Provide administrative support throughout the full cycle, ensuring smooth communication and coordination between internal and external customers
- Manage job descriptions within the internal marketplace, ensuring accuracy and completeness of information and working closely with Talent Managers to capture all necessary requirements
- Use MSP programs and VMS technologies to identify and submit qualified candidates to Talent Managers for consideration
- Follow customer-specific processes and ensure compliance with relevant regulations and requirements throughout the recruitment process
- Develop and update communication templates for different stages of the recruitment ensuring clear and effective communication with customers and candidates
- Create and maintain various SOPs, workflows, client profiles, and processes to support efficient and effective recruitment operations
- Participate in weekly status report calls with customers and provide updates to Talent Managers and leadership as needed
- Conduct market area research as requested to support recruitment and business development efforts
- Perform other duties as assigned by management.
PRE-KINDERGARTEN TEACHER
KINDER CARE LEARNING CENTERS
05.2017 - 09.2017
- Collaborated with co-teachers to implement KCE curriculum, tailoring instruction to meet individual needs and learning styles of children
- Created a safe and nurturing environment for children to play and learn, fostering social, emotional, cognitive, and physical development
- Partnered with parents to provide exceptional care and education for their children, building trust and communication through regular updates and engagement
- Contributed to the success of the center by working closely with staff and leadership to achieve enrollment, accreditation, and engagement goals
- Cultivated positive relationships with families, teachers, state licensing authorities, community contacts, and corporate partners, promoting a culture of collaboration and excellence.
PUBLIC RELATIONS NAVIGATOR
GREEN RIVER COMMUNITY COLLEGE
09.2012 - 06.2014
- Utilized a variety of media and communication channels to cultivate and enhance the image of the Office of Diversity, Equity & Inclusion
- Coordinated and executed a range of diversity events and programs to increase awareness and support for underrepresented communities, and to promote the success and retention of students of color
- Facilitated new student orientation, connecting students with critical campus resources and key university contacts, and providing bilingual support in Arabic
- Hosted and organized more than 10 university events to promote student retention, including Islamic Awareness Week, Black Lives Matter Movement, and Student Leadership Conferences.
Education
Bachelor of Arts - Global Studies, Law and Policy, Politics
University of Washington Tacoma
06.2016
Skills
- Proficient in Microsoft Office; Outlook, Word, Excel, PowerPoint (more than 15 years of proficiency)
Volunteer Experience
Tutor, Boys & Girls Club, 01/01/11, 12/31/13, Assist with various recreational activities to a group of 25+ students ages 7-16., Lead homework study tables focused on academic retention.
Timeline
MANAGER OF OPERATIONS
NORTHWEST MOUNTAIN SUPPLIER DEVELOPMENT COUNCIL
07.2023 - Current
ACCOUNT SPECIALIST
THE MOM PROJECT
12.2021 - 08.2021
TALENT SUCCESS COORDINATOR
THE MOM PROJECT
08.2021 - 01.2023
MANAGER OF CERTIFICATION & MBE SERVICES
NORTHWEST MOUNTAIN SUPPLIER DEVELOPMENT COUNCIL
07.2018 - 07.2023
PRE-KINDERGARTEN TEACHER
KINDER CARE LEARNING CENTERS
05.2017 - 09.2017
PUBLIC RELATIONS NAVIGATOR
GREEN RIVER COMMUNITY COLLEGE
09.2012 - 06.2014
Bachelor of Arts - Global Studies, Law and Policy, Politics
University of Washington Tacoma
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