Huda Al-rwazek
Sales
Dearborn Heights,Michigan
Summary
Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Manager on Duty
Precison Family Dental
Garden City, Michigan
07.2017 - Current
- Trained employees in essential job functions.
- Initiated plans to improve customer relations, quality standards, and service efficiency.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Provided accurate treatment plans for patients with payment plans and copays.
- Sent in prior authorization to insurance companies.
- Handled all the money coming into the office and going out of the office.
- Put in inventory twice a month to make sure materials are up to date and in Stock.
- Scheduled patients for recalls.
Manager
Great Expressions Dental Centers
Dearborn, Michigan
07.2014 - 07.2017
- Onboarded new employees with training and new hire documentation.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Improved marketing to attract new customers and promote business.
- Defined clear targets and objectives and communicated to other team members.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
Bachelor Of Science - Dental Hygiene
University of Detroit Mercy
Detroit, MI 07.2023 - Current
Associate Of Science - Dental Hygiene
Henry Ford College
Dearborn, MI 01.2010 - 05.2012
Associate Of Arts And Sciences - Education
Henry Ford College
Dearborn, MI 01.2013 - 07.2016
Skills
Priority management
undefinedTimeline
Bachelor Of Science - Dental Hygiene
University of Detroit Mercy
07.2023 - Current
Manager on Duty
Precison Family Dental
07.2017 - Current
Manager
Great Expressions Dental Centers
07.2014 - 07.2017
Associate Of Arts And Sciences - Education
Henry Ford College
01.2013 - 07.2016
Associate Of Science - Dental Hygiene
Henry Ford College
01.2010 - 05.2012
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