Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Huda Faiasl

6444 N 67th Ave ,AZ

Summary

Excellent communicator and dependable team player with strong understanding. Adept at building relationships with clients, and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Insurance Agent

Allstate Insurance Co
06.2024 - Current
  • Built strong relationships with clients through consistent communication and excellent customer service.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
  • Maintained high standards of customer service by building relationships with clients.
  • Cross-sold insurance products to existing clients to reach sales targets.
  • Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
  • Prepared and reviewed insurance applications to verify compliance with regulations.
  • Worked closely with other team members to optimize sales strategies and achieve regional goals.
  • Determined client needs and financial situations by listening and scheduling fact-finding appointments.
  • Negotiated with insurance underwriters to obtain better coverage and improved rates for clients.
  • Negotiated contracts and terms of sale with potential customers.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Identified and solicited sales prospects in agency databases.
  • Finalized sales and collected necessary deposits.
  • Generated leads through cold-calling, networking and other outreach methods.

Dental Office Manager

Western Dental & Orthodontics
03.2023 - 09.2023
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Effectively resolved patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
  • Boosted dental practice revenue by optimizing billing procedures and diligently following up on outstanding payments.
  • Collaborated closely with dentists to create customized treatment plans that best met individual patient needs while maximizing practice profitability.
  • Maintained strict confidentiality of all patient records, ensuring compliance with HIPAA regulations and safeguarding sensitive personal information.
  • Maintained patient data with required regulatory chart documents, personal information and treatment consultation documentation.
  • Developed successful marketing strategies to attract new patients while retaining existing clientele base.
  • Increased and stimulated new patient growth by supporting sales, marketing and promotional programs.
  • Managed office within budget guidelines for clerical and auxiliary supply purchases, equipment upgrades and labor costs.

Leasing Agent

Greystar Property Management
07.2021 - 05.2023
  • Managed move-in process smoothly by coordinating schedules with new residents and ensuring all necessary documentation was completed accurately.
  • Distributed and followed up on tenant renewal notices.
  • Trained and mentored new leasing agents, fostering teamwork and a supportive work environment.
  • Provided exceptional customer service when showing properties to prospects, leading to increased signed leases.
  • Improved property appearance with consistent inspections, identifying areas in need of repair or updates.
  • Maintained detailed records of all leasing transactions for easy access during audits or internal reviews.
  • Used [Software] to keep record of financial transactions and rental applications.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.

Leasing Agent

Lionsgate
07.2018 - 05.2021
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.

Education

Post-Baccalaureate Diploma -

Brookline College
Phoenix, AZ
08-2022

High School Diploma -

International Commerce High School
Phoenix, AZ
05-2018

Skills

  • Strategic Creative Marketing
  • Integrated Marketing Solutions
  • Marketing Automation Implementation
  • Sales Strategy Development
  • Digital marketing management
  • Dental Practice Marketing
  • Email Marketing Knowledge
  • Microsoft teams
  • Microsoft forms
  • Friendly, positive attitude
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Computer skills
  • Strong Organizational Ability

Certification

  • Life and Health Insurance License - Arizona Department of Insurance.
  • CPR/AED Certification
  • Certified International Property Specialist (CIPS) Designation - National Association of Realtors.
  • Licensed Insurance Agent/Broker - Arizona Department of Insurance.

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Timeline

Insurance Agent

Allstate Insurance Co
06.2024 - Current

Dental Office Manager

Western Dental & Orthodontics
03.2023 - 09.2023

Leasing Agent

Greystar Property Management
07.2021 - 05.2023

Leasing Agent

Lionsgate
07.2018 - 05.2021

Post-Baccalaureate Diploma -

Brookline College

High School Diploma -

International Commerce High School
Huda Faiasl