Overview
Work History
Education
Skills
Certification
Timeline
Generic

Huda Maloum

Overview

6
6
years of professional experience
1
1
Certification

Work History

Vision Therapist

Behavioral Vision
03.2023 - Current
  • Worked collaboratively with clients to set instructional goals and develop rehabilitation plans.
  • Consulted with and delivered high level of support to parents, caregivers and teachers.
  • Identified visual impairments related to basic life skills in areas such as self-care, literacy, communication, health management and home management
  • Monitored clients' progress to develop rehabilitation plans.
  • Administered and interpreted evaluations to inform rehabilitation plans.
  • Instructed clients in use of tactile, auditory, kinesthetic, olfactory and proprioceptive information.
  • Assessed clients' functioning in areas such as vision, orientation and mobility, social and emotional health, cognition and physical abilities.

Physical Therapy Aid

Athletico
07.2022 - Current
  • Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
  • Enforced safety procedures with all patients.
  • Performed electrical stimulation, ultrasounds, to improve patient movement and functions.
  • Conferred with staff to discuss and evaluate patient information for planning, modifying and coordinating treatment.
  • Assisted with treatment and clerical needs of customers
  • Followed all HIPAA rules and regulations regarding patient confidentiality.
  • Maintained care continuity through multidisciplinary teamwork and collaboration.
  • Scheduled patient appointments to meet treatment requirements and provide quality care.
  • Set up equipment ahead of treatments to maintain smooth appointment schedules.
  • Provided mobility support during patient transfers and ambulation, limiting further damage.
  • Implemented patient safety protocols and infection control practices for hygienic, compliant care.
  • Observed patients during treatment to compile and evaluate data on patients' responses and progress and reported to physical therapist.
  • Maintained supply inventory by placing orders when supplies ran low.

Volunteer Dispatcher

American Red Cross
01.2021 - Current
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Directed dispatching, routing, and tracking of responders and clients.
  • Managed conflict resolutions with clients, responders and other personnel to encourage professional relationships and promote respect.
  • Confirmed fires/disasters with the fire department
  • Tracked progress of case to identify possible delays and provide real-time updates to clients.
  • Maintained updated and detailed records of calls in physical and electronic database.

Support Group Facilitator

NAMI
09.2022 - 05.2023
  • Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
  • Facilitated group counseling sessions to support and encourage client growth.
  • Supervised meetings with clients to help create support system for clients.
  • De-escalated certain situations
  • Handed out resources according to what clients needed at that particular moment

ED Volunteer

Northwestern Medicine
09.2022 - 03.2023
  • Provided support and companionship to patients in need of assistance.
  • Reported patient requests, concerns, and other observations to staff.
  • Complied with HIPAA standards to confidentially maintain patient medical information.
  • Restocked supplies and filed paperwork to satisfy department leadership requests.
  • Restocked medical supplies and consumables to prepare procedure rooms.
  • Transported patients
  • Directed medical personnel during flu clinic
  • Supported hospital staff by changing bedding and assisting with meals.

Hospital Volunteer

Advocate Aurora
10.2021 - 11.2022
  • Provided support and companionship to patients in need of assistance.
  • Reported patient requests, concerns, and other observations to staff.
  • Complied with HIPAA standards to confidentially maintain patient medical information.
  • Restocked supplies
  • Sanitized all visiting areas
  • Made visitation badges at front desk
  • Worked on projects needed for my volunteer coordinator
  • Supported hospital staff by changing bedding and assisting with meals.

Activity Aide

Alden
07.2022 - 09.2022
  • Documented daily activities and intake in nursing notes, care plans and communication books to fulfill state requirements.
  • Encouraged full participation in activities from all attendees, which helped drive excitement.
  • Visited with residents to enhance sensory stimulation and reality orientation and meet individual needs as outlined in activity care plan.
  • Explained rules for games so all parties understood how to take part in entertainment.
  • Transported residents on outings to facilitate community activity initiatives.
  • Planned and implemented activity programs, special events and outings for residents to improve cognitive functions and emotional and mental health.
  • Answered call lights

Receptionist

Alden Estates Nursing Home
10.2020 - 09.2022
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Responded to inquiries from callers seeking information.
  • Resolved customer problems and complaints.
  • Corresponded with clients through email, telephone, or postal mail.
  • Coordinated appointments with nurses
  • Uploaded and organized medical documents
  • Liaison between nurses and family members

Pharmacy Technician

Walgreens
08.2018 - 12.2019
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Collected co-payments or full payments from customers.
  • Resolved third-party billing, computer system and customer service issues.

Server

Clarendale Of Algonquin
03.2018 - 06.2019
  • Served food and beverages promptly with focused attention to resident needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular resident.
  • Processed orders and sent to kitchen employees for preparation.
  • Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Resolved resident complaints promptly and professionally to maintain positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Seated residents/family members in timely manner by managing reservations and waitlists skillfully.

Volunteer

Huntley Area Public Library
01.2018 - 06.2018
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Represented organization positively and professionally while providing community with much-needed services.

Education

Bachelor of Science - Neuroscience

University of Illinois At Chicago
Chicago, IL
05.2022

Associate of Science - Pre_Health

McHenry County College
Crystal Lake, IL
06.2020

High School Diploma -

Huntley High School
Huntley, IL
12.2017

Skills

  • Critical Thinking
  • Visual Evaluations
  • Positive Communication Skills
  • Vision Tests
  • Taking vital signs
  • EEG skills (undergrad)
  • IR, NMR Spectroscopy
  • Plate streaking
  • Titration skills
  • Thin Layer Chromatography
  • Analyze and interpret data
  • Medical Terminology

Certification

  • Certified Pharmacy Technician, IDFPR - August 2018
  • Certified Support Group Facilitator - NAMI - September 2022
  • CPR Certified - Alden - May 2021

Timeline

Vision Therapist

Behavioral Vision
03.2023 - Current

Support Group Facilitator

NAMI
09.2022 - 05.2023

ED Volunteer

Northwestern Medicine
09.2022 - 03.2023

Physical Therapy Aid

Athletico
07.2022 - Current

Activity Aide

Alden
07.2022 - 09.2022

Hospital Volunteer

Advocate Aurora
10.2021 - 11.2022

Volunteer Dispatcher

American Red Cross
01.2021 - Current

Receptionist

Alden Estates Nursing Home
10.2020 - 09.2022

Pharmacy Technician

Walgreens
08.2018 - 12.2019

Server

Clarendale Of Algonquin
03.2018 - 06.2019

Volunteer

Huntley Area Public Library
01.2018 - 06.2018

Bachelor of Science - Neuroscience

University of Illinois At Chicago

Associate of Science - Pre_Health

McHenry County College

High School Diploma -

Huntley High School
  • Certified Pharmacy Technician, IDFPR - August 2018
  • Certified Support Group Facilitator - NAMI - September 2022
  • CPR Certified - Alden - May 2021

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Huda Maloum