Huda Shah

Security Awareness Program Manager, Splunk Global Security (a Cisco company) — Jan 2024–Present.| Remote

• Launched and scaled ASCEND, a cross-functional amplification program across GSO, Threat Intel, Engineering, and Products & Tech; delivered over 100 amplifications with more than 10,000 impressions to increase the visibility of awareness efforts.
• Designed phishing campaigns resulting in a 680% spike in employee reporting and a mean time to click of less than 2 minutes.
• Developed onboarding and behavioral content for over 12,000 users, reinforcing frameworks like NIST, ISO 27001, and SOC 2.
• Partnered with Cisco ST&O and Product Security to align awareness messaging with risk and compliance goals.

Training & Awareness Lead (Safety & Security), Splunk — Apr 2022–Apr 2025.| Remote

• Led global safety and threat response training for over 9,800 employees, lowering risk by 25% year over year.
• Executed ISO 45001-aligned programs and SB-553 workplace violence prevention training.
• Coordinated First Aid, CPR, AED, and ERT training across AMER, EMEA, and APAC regions.
• Delivered awareness campaigns on wildfire safety, earthquakes, active threats, and ergonomics.

Security Project Manager (Safety, Physical, Intel) Splunk — Jul 2018–Apr 2022.| Remote

• Created security playbooks and incident protocols in collaboration with Legal, HR, and Workplace teams.
• Oversaw onboarding, vendor training, and security systems documentation globally.

• Delivered 30+ global security campaigns across 80+ sites, boosting security engagement, and closing documented awareness gaps by 46% globally.
• Partnered with all major security functions—including Crisis Management, Threat Analysis, Access Control, ITS, and Business Continuity—to align cross-departmental initiatives and strengthen organizational response.

• Managed Uber’s global physical security inventory across 80+ countries, streamlining site risk assessments, and saving 20+ hours per region in data collection.
• Developed SOPs, quick-start guides, and documentation that reduced onboarding time by 30% and escalations by 25%.
• Assessed alarm data from over 800 sites, deploying mitigation strategies that cut false alarms and operational downtime by 18%.
• Led 30+ one-on-one training sessions with site managers, improving data accuracy, and audit readiness.