Hudson Brock
The Colony,TX
Summary
Proven leader and strategic thinker, excelled at Top Golf by enhancing team efficiency and customer satisfaction. Skilled in inventory management and customer service, demonstrating patience and persistence. Achieved significant improvements in service delivery by training staff and streamlining processes, showcasing leadership and teamwork abilities.
Overview
2
2
years of professional experience
Work History
Caddy
Top Golf
The Colony, TX
06.2024 - 09.2025
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Delivered food orders to the correct tables efficiently.
- Handled inventory of beverage supplies, rotating products based on shipments, ordering more supplies and keeping detailed records.
- Trained new employees to perform duties.
- Stocked supplies such as napkins, straws, cups, lids for drink runners' use during shift hours.
- Kept work station clean and organized at all times during shift hours according to company policies and procedures.
- Restocked and cleaned counter and service stations throughout shifts.
- Refilled drinks when requested.
- Followed safety guidelines while handling hot plates or trays filled with food items.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Cart Boy
The Lakes at Castle Hills
Lewisville, TX
03.2024 - 08.2025
- Managed inventory of carts, identifying shortages and requesting additional units as needed.
- Coordinated cargo unloading with other workers to achieve efficient and safe transportation.
- Greeted guests and members upon arrival and departure, assisted customers and golf shop staff and addressed customer complaints or concerns.
- Organized carts in bay after returning from parking lot.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
- Ensured all carts are in working condition and reported any damages.
- Engaged with customers, providing directions and answering queries about the facility.
- Ensured that all golf cart keys were accounted for at the end of each shift.
- Provided exceptional customer service by responding promptly to customer inquiries and requests.
Event Staff
Event Staff App
Dallas, TX
05.2023 - 08.2023
- Assisted guests with determining seat location, escorting guests to assigned seating.
- Answered questions about game rules and establishment policies.
- Greeted incoming guests, accepted payments, reviewed tickets, and directed to facility locations.
- Provided assistance with set up and tear down of stages, chairs, tables as needed.
- Supported event planners in executing detailed event schedules and programs.
- Coordinated with vendors to ensure efficient operations during the event.
- Monitored crowd control throughout the venue and enforced safety protocols when needed.
Education
High School Diploma -
Hebron High School
Lewisville, TX06-2024
Some College (No Degree) - Business Administartion
Rose State College
Oklahoma City, OKSkills
- Strategic thinking
- Leadership qualities
- Patience and persistence
- Team Player
Timeline
Caddy
Top Golf
06.2024 - 09.2025
Cart Boy
The Lakes at Castle Hills
03.2024 - 08.2025
Event Staff
Event Staff App
05.2023 - 08.2023
High School Diploma -
Hebron High School
Some College (No Degree) - Business Administartion
Rose State College
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