Hudson Gallagher
Bountiful
Summary
Dynamic individual with hands-on experience customer facing and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, Reliability, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
7
7
years of professional experience
Work History
Customer Care Representative
Woodside Homes
08.2021 - Current
- Facilitated customer satisfaction through clear communication and proactive expectation management.
- Supported customers in addressing home-related issues and concerns, ensuring a positive experience.
- Assisted customers with escalated issues and time-sensitive concerns to achieve quick resolutions.
- Has knowledge concerning home building processes and operational functionality of residential structures.
- Collaborated with sales and construction teams to meet client needs and enhance service delivery. Offered assistance whenever required to support team objectives.
- Cultivated expertise in diagnosing and resolving household maintenance issues through hands-on experience.
- Implemented structured processes for organizing and prioritizing incoming issues, ensuring optimal communication with trades and customers.
Missionary
Church Of Jesus Christ Of Latter Day Saints
06.2019 - 06.2021
- Organized and facilitated service projects promoting teamwork and collaboration among participants.
- Mentored new missionaries, providing guidance on effective communication and cultural sensitivity.
- Gained interpersonal communication skills, to understand and help people.
- Collaborated with local leaders/mission leaders to identify community challenges, and plans to aid the work and the community.
- Fostered an inclusive atmosphere where individuals from different backgrounds could come together.
Education
High School Diploma -
Bountiful High School
Bountiful, UT05-2019
Bachelor of Science - Business Management
Utah State University
Logan, UT12-2030
Skills
- Customer service
- Problem-solving
- Communication
- Hard working
- Adaptability and flexibility
- Task prioritization
- Proficient in Excel
- Reliability
Languages
Spanish
Limited Working
Interests
- Team Sports/playing sports
- Gym Workouts
- Hiking and being in the outdoors
- family-oriented
Timeline
Customer Care Representative
Woodside Homes
08.2021 - Current
Missionary
Church Of Jesus Christ Of Latter Day Saints
06.2019 - 06.2021
High School Diploma -
Bountiful High School
Bachelor of Science - Business Management
Utah State University